Bin collection service updates

Each week we collect approximately 155,000 grey and green bins, garden waste bags and glass recycling boxes and bins across the borough.

In the event of any delays, most collections which do not take place on their scheduled day will be collected within 48 hours so please leave out your bins, bags and boxes.

To help residents we regularly update our website with the latest information on the day’s bin collections. We update this page during the day with an aim to provide a full update for the day by 10am the next day.

All scheduled collections are reported as completed with the exception of:

  • 167-197 Sinclair Drive - due to blocked access
  • Chapel Lane Stoke - due to blocked access

Updated: 6.55pm, Monday 22 October 2018

If you have checked the service updates and there are no problems in your area, there may be another reason why your waste or recycling was not collected. Before reporting a missed collection, check your bin collection date or check our webpage why hasn't my waste or recycling been collected?.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm