Hackney Carriage and Private Hire Policy
The current Hackney Carriage and Private Hire Policy for Basingstoke and Deane came into force on 1 April 2021. This policy includes significant changes brought about by the DfT Statutory Guidance published in July 2020. The main changes are:
| Changes |
|---|
| Change to 6 monthly check of DBS status using multiple status check facility |
| Licensee self-reporting time frames |
| Further detail on decision making for issuing a licence |
| Clarification on what is needed for overseas criminal checks |
| Basic disclosure from DBS for vehicle proprietor |
| Operator DBS checks, and staff DBS checks |
| New condition for PHO about register of DBS checked staff |
| Additional requirements for PHO to take further details when booking customers |
| Introduction of a penalty points system |
| Details of police common law police disclosure |
| Clarification on the investigation of complaints |
| Further details on signage required on vehicles, payment types and complaint method |
| Further details on council requirement to maintain a list of wheelchair accessible vehicles and the business contact details of the driver |
| Further details on CCTV and BWV requirements |
The policy is live from 1 April but not all changes are currently in place, licence holders will be communicated with on when the changes will come in and a rough implementation plan will be provided.
Implementation plan
Implementation plan update is pending.
Documents
Statutory taxi and private hire vehicle standards(PDF) [442 kb]