Private water supplies (PWS)

A private (not a 'mains') water supply, is not provided by a water company and can serve more than one property. The source of the supply may be a well, borehole, spring, stream, river, lake or pond.

Visit Private Water Supplies website to find detailed information on:

  • what are what’s new in private supplies
  • drought guidance
  • Private Supply Legislation and guidance
  • information and other guidance for local authorities and customers
  • annual reports

The Private Water Supply Regulations introduced new monitoring duties that require the local authority to carry out a risk assessment on specific areas of the supply.

The Regulations set out monitoring requirements from which we develop our annual sampling programme
  • For small supplies (of less than 10m³/day) the monitoring is based on the conclusions of the risk assessment
  • Larger PWS (greater than 10m³/day), and supplies to commercial or public premises, will require check and audit monitoring
  • Sampling and risk assessment of supplies to single dwellings is carried out on request
The Regulations set out procedures we must follow if we consider a private water supply is unwholesome
  • Investigate the cause
  • Inform the user(s) if the supply constitutes a potential danger to human health
  • Give the user(s) advice to allow them to minimise any such potential danger
  • Liaise with the Health Protection Agency to seek advice on whether there is potential danger to human health

We will liaise informally with supply owner/users if a supply needs to be improved. When the requirements have not been met we will use the powers given to us in the Regulations.

Contacting Environmental Health Team

Contact Environmental Team:

  • if your home or business is served by a private water supply and is not currently registered
  • if you believe you have management responsibility
  • if you believe your property is served by this type of supply
  • if you have a private water supply that is currently registered and would like to arrange for a sample to be taken
  • would like further advice on treatment methods
  • any other private water supply matters

Private distribution systems

Where a water company supplies water to a boundary of a premises and the person responsible for the premises supplies it onwards to other buildings or properties on the site which have different occupiers, this becomes a private water supply under the Private Water Supplies Regulations 2009.

Types of premises where this might occur: Types of premises that are not included:
campsites where water is distributed to individual units or stand pipes blocks of residential flats/apartments whether owner occupied or tenanted
business parks
houses that have multiple occupancy
industrial estates
a row of two or more houses (usually a terrace) supplied by a water undertaker from a single common supply pipe
a college campus  

This further distribution of water is known as a Private Distribution System and the regulations introduce responsibilities for the person in charge of the distribution.

All the relevant guidance on private distribution systems can be found on The Drinking Water Inspectorate (DWI) website.

Fees for private water supplies

Activity Statutory maximum
fee
Our fee
Risk Assessment
(each assessment)
N/A £40.00 per hour
Sampling visit
(each visit)
N/A Recover at sampling cost
Analysis of a Group A sample N/A Recover at sampling cost
Analysis of a Group B sample N/A Recover at sampling cost
Investigation
(each investigation)
N/A £40.00 per hour
Granting of an authorisation
(each authorisation)
£100 £40.00 per hour up to statutory maximum

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