Get in touch

Contact us for help and advice

Select one of the services below for details on how to contact us, including our phone number.

Bins, waste and recycling

Check your collection day
Report a bin collection issue
Order a new bin, box or garden waste sack

Can't find what you need?

Contact us online:

Or telephone 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Council Tax

View your Council Tax online
Council Tax bands and charges
Pay your Council Tax
Tell us you are moving home

Can't find what you need?

Contact us online:

Or telephone 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Housing Benefits

Apply for Housing Benefit
View your benefits claim online
Tell us about a change in your circumstances
Help and advice

Can't find what you need?

Contact us online:

Or telephone 01256 844 844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Planning and building control

View and comment on a planning application
Planning permission

Can't find what you need?

Contact us online:

Or telephone us on 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Housing services

Housing advice and options
Apply for housing

Can't find what you need?

Contact us online:

Or telephone us on 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Emergency: Out of hours services

Street care and grounds maintenance

Street care and grounds maintenance
Report something to us

Can't find what you need?

Contact us online:

Or telephone us on 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Emergency: Out of hours services

Parking, roads and transport

Find a car park
Car park charges
Pay or challenge a parking fine
Roadworks and closures

Can't find what you need?

Contact us online:

Or telephone us on 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Emergency: Out of hours services

Elections and voting

Register to vote
Election results
Find your councillor

Can't find what you need?

Contact us online:

Or telephone us on 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the British Telecom Text Relay service.

Emergency: Out of hours services

All other enquiries

You can use the search box at the top of each web page to find detail on the topic you are looking for.

Can’t find what you need?

Contact us online:

Or telephone us on 01256 844844

Monday to Friday 8.30am to 4.30pm
Closed bank holidays

Text phone and Minicom users: dial 18001 followed by 01256 845276 to contact us via the Relay UK service.

Visit us

Our address and opening hours

Emergency: Out of hours services

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