We operate a number of public space CCTV cameras across the borough. Where CCTV is in place clear signage will be provided.
The purpose of the cameras is to help reduce and detect crime and antisocial behaviour and make people feel safer by:
- assisting with the early response to risks and incidents of crime and antisocial behaviour to prevent further escalation
- providing evidence to assist with the prosecution of offenders
- helping to ensure the safety and protection of people and places
- providing reassurance to people who visit the Town Centre
- supporting local businesses to tackle crime and antisocial behaviour through the Shop Watch and Pub Watch schemes
- assisting the enforcement of ‘Byelaws for the Good Rule and Government of the Borough of Basingstoke and Deane and for the prevention of nuisances’
CCTV locations
Details about the location of CCTV in the borough.
We operate 15 public space CCTV cameras in the town centre. The cameras are located throughout the Top of the Town and are monitored live on behalf of the council at a local control room 24 hours a day, 7 days a week.
There are other CCTV cameras in Basingstoke Town Centre, which are owned and monitored by either Festival Place or The Malls shopping centres. Should you have an enquiry regarding these cameras please contact the relevant centre directly.
The Malls
Website: The Malls website
Telephone: 01256 468892
CCTV is operated at the Malls Shopping Centre, the system is overseen by the managing agent, who is responsible for the monitoring of cameras and compliance with data protection legislation. The cameras are monitored at a local control room 24 hours a day, 7 days a week. Automatic Number Plate Recognition (ANPR) is in operation in the Malls car park for the purpose of providing free parking for blue badge holders.
Festival Place
Website: Festival Place website
Telephone: 01256 326022
Surveillance cameras operate at these recycling sites to deter and capture evidence of waste crime, or what is commonly called ‘fly-tipping’. Footage that captures people fly-tipping will be used to assist with enforcement action or prosecution of offenders.
- The Fieldgate Centre, Kingsclere
- Brighton Hill Parade, Brighton Hill Centre
- Castons Car Park, New Road
- Popley Fields Community Centre, Carpenters Down
- Winklebury Centre, Winklebury
- Overton Hill Car Park, Overton
Cameras are located at our Civic Offices on London Road and at some of our depots. We are also responsible for CCTV at our commercial properties at Daneshill. These cameras are monitored but not in real time.
Body Worn Video Cameras (BWV)
Our Community Safety Patrol Officers (CSPOs) and Parking Attendants (Civil Enforcement Officers) use BWV cameras. Such use is intended for the safety of staff and the public as well as the reduction and detection of crime and anti-social behaviour and images may be used in evidence. Footage from these cameras may also be used for staff training and investigating complaints where necessary.
Remotely Operated Vehicles (Drones)
We may use drones to gather information for flood maps and flood risk situations, emergency response, Fire and Rescue, severe weather, roads, building surveys and infrastructure development.
Basingstoke Leisure Park
The Leisure Park has a network of cameras installed to assist with the security of the site and to support the businesses. These cameras are managed by a security company on behalf of the council and monitored by the security team on site.
Highways
There are a number of cameras along some of the roads in Basingstoke. These cameras are owned by Hampshire County Council and are used to assist with traffic management. The cameras are monitored but do not record as they are in place to help keep traffic moving.
CCTV footage
Our CCTV images are recorded digitally and kept for up to 31 days. Only if footage has been requested in relation to an ongoing investigation will it be kept for longer. Where footage is required for an investigation a copy will be held for up to one year, or such other time period as may be necessary to progress the investigation. Court files related to prosecutions are kept for seven years.
CCTV footage you can request
You can request footage of yourself only. To do this you can make a Subject Access Request by emailing our Data Protection Officer at dpo@basingstoke.gov.uk to see whether we hold footage of you. This will be considered on a case by case basis and depends on the incident or type of footage held. You will need to provide information to enable the operators to identify you in any footage. We will not be able to release any footage that contains a third party.
If a crime has occurred, it should be reported to the police to investigate as they will be able to access CCTV footage.
Where a request relates to an incident involving your vehicle, your insurance company should make the request to us and an administration fee will apply.
Privacy
Each of our camera locations have been fully considered regarding privacy implications, particularly where cameras exist in residential areas. Part of this assessment has considered ‘privacy marking’, which reviews what CCTV systems can see and ensures it does not cover areas outside its intended use. This is particularly important in areas where residential properties exist. Where this is the case privacy masking software is used. Our CCTV systems are compliant with the Data Protection Act, Human Rights Act and the Surveillance Camera Code of Practice requirements.
CCTV Policy
A copy of the council's CCTV policy can be found below.
CCTV Policy(PDF) [290 kb]