General Data Protection Regulation (GDPR)

Basingstoke and Deane has strict policies on data protection and we're proud of our track record.

On Friday 25 May the GDPR came into force, replacing the Data Protection Act 1998.

The GDPR applies to personal data.

What is personal data?

Personal data is anything which can identify a living person, either directly or indirectly, and includes identification numbers, location data and an online identifier.

How does the General Data Protection Regulation affect me?

The GDPR ensures that any personal data the council holds must be:

  • Processed fairly, lawfully and in a transparent manner.
  • Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
  • Adequate, relevant and limited to what is necessary.
  • Accurate and, where necessary, kept up to date.
  • Kept in a form which permits identification of data subjects for no longer than is necessary for the purpose for which it is being processed.
  • Kept secure.

How is it different to the Data Protection Act?

The GDPR places obligations on organisations that process personal data to demonstrate how they are complying. This includes being clear about the lawful basis for processing. The GDPR identifies the following as being lawful basis and we must make sure all processing of personal information meets one of these criteria:

Consent

If we are processing with your consent we must tell you exactly what you are consenting to. You will always have a choice about whether to give your consent and, if you do, you can withdraw it at any time. As most of what we do is based on legislation, there will be very few instances where we are relying purely on consent.

An example of where we will be processing by consent is if you sign up to receive e-billing for your council tax.

Contract

This will apply where we need to process your personal data to fulfil a contractual obligation to you or because you have asked us to do something before entering into a contract.

For example, if you sign up for the green garden waste service you will be entering into a contract with us.

Legal Obligation

This will apply where we need to process your personal data in order to comply with a common law or statutory obligation.

For example, the collection council tax is a legal requirement.

Vital Interests

This will only apply where the processing is necessary to protect someone’s life. The council would not normally need to rely on vital interests

Public Task

This will apply if we need to process personal data for public functions and powers that are set out in law or to perform a specific task in the public interest that is set out in law. As a local authority, much of our processing will fall under this lawful basis.

An example would be our role in maintaining a housing waiting list or investigating noise or other environmental nuisances

Legitimate Interests

Public authorities, such as the council, cannot use this lawful basis if we are performing our tasks as a public authority.

What are my rights?

You have certain rights relating to the personal information we hold about you which are outlined below. None of these are absolute and are subject to various exceptions and limitations. You can exercise these rights at any time by contacting us using the contact details below. Your rights are:

  • Right to be informed
  • Right of access
  • Right of rectification or erasure
  • Right of erasure
  • Right to portability
  • Right to object
  • Right to withdraw consent
  • Right of complaint
  • Right to opt-out of marketing communications

Detailed information on each of the rights, including how to exercise them, can be found in the document below:

PDF document Exercising Your Data Subject Rights (PDF) [380 kb]

What if I'm not happy with the way the council is handling my personal data?

You have the right to make a complaint to the Information Commissioner’s Office (ICO). You can find out more by visiting the ICO’s website.

For more information on how we collect, use and keep your personal information, please take a look at our privacy statement.

If you wish to ask us anything about data protection, ask for a copy of your data or you have a complaint about how we have used or looked after your data, you can contact our Data Protection Officer at:

Data Protection Officer
Civic Offices
London Road
Basingstoke
RG21 4AH

Email: dpo@basingstoke.gov.uk

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm