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Refund request for council tax or business rates overpayment form

Refund request for council tax or business rates overpayment

Privacy Statement
Basingstoke and Deane Borough Council is the data controller for the personal information you may provide. You can contact us by phone on 01256 844844, via email to customer.service@basingstoke.gov.uk or by writing to us at Civic Offices, London Road, Basingstoke, RG21 4AH. The Council’s Data Protection Officer can be contacted at dpo@basingstoke.gov.uk.
Your information will be used so that we can administer your council tax or business rates account. Your personal data may be shared with other teams within the council in order to provide a service to you. We may also share it with other local authorities, Valuation Office Agency or debt collection agents if necessary for the collection of council tax or business rates. We may share the data with third parties if we are required by law to do so. Please read our privacy statement on how your information is used.
We will keep your details on our council tax or business rates database for seven years after you cease to have an account with the council.
Find out about your rights under General Data Protection Regulations (GDPR)
If you are not happy with the way the council is handling your personal information you have the right to lodge a complaint with the Information Commissioner’s Office
Please tick to confirm that you have read and understood the above privacy statement *
Please note the following:
- All refunds will be paid by BACS only, there is no facility to issue a cheque.
- If your account was paid by Direct Debit, your credit will be repaid into this account.
- If the council tax/rates account was in joint/several names we can only issue a refund in a single name if you have permission to apply for this refund from the other account holders. If you confirm this and it is later found that you do not have permission, you will be responsible for any repayment of the credit.
Payer details
Full Name of council tax / rates Payer *
Address on the council tax/rates account
Address 1 *
Address 2
Town *
Postcode *
Account / Property Reference *
Applicant details
Name of Applicant *
Forwarding address of applicant
Address 1 *
Address 2
Town *
County
Postcode *
Email
Confirm Email
Telephone
Name of Bank *
Name of account holder(s) *
Sort Code (6 digits) *
Bank Account Number (8 digits) *
People/Businesses without a bank account in the UK – Should you not have a UK bank account we are unable to refund any credit.
Deceased Persons - If you wish the refund to be issued to another name please provide a copy of the relevant page of the Will, copy of Grant of Probate or Letters of Administration, along with the bank details. If this is not provided the refund will not be actioned.
Upload file
Moving within the Borough - Please note: if you have moved within the borough any credit from your previous address will be transferred to be offset against your new liability.
Confirm the reason for the refund (for example moved address/discount)
Any other information relevant to the refund application
Authorisation to pay refund
The council will not accept deliberate manipulation or fraud. If any person(s) and/or business is found to have falsified their records, given false or misleading information, or omitted information to gain a refund they may face prosecution and any refund paid will be recovered.
I hereby certify that the above information, to the best of my knowledge, is correct and council tax/rates have been overpaid, for which I claim the appropriate refund and all other named parties on the account have agreed to this. *
To help us avoid abuse of our system, please enter the correct answer to the question below:

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Refund request for council tax or business rates overpayment

Payer details

Applicant details

Authorisation to pay refund

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