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Please note the following:
Address on the Council Tax/rates account
Forwarding address of applicant
People/Businesses without a bank account in the UK – Should you not have a UK bank account we are unable to refund any credit.
Deceased Persons - If you wish the refund to be issued to another name please provide a copy of the relevant page of the Will, copy of Grant of Probate or Letters of Administration, along with the bank details. If this is not provided the refund will not be actioned.
Moving within the Borough - Please note: if you have moved within the borough any credit from your previous address will be transferred to be offset against your new liability.
The council will not accept deliberate manipulation or fraud. If any person(s) and/or business is found to have falsified their records, given false or misleading information, or omitted information to gain a refund they may face prosecution and any refund paid will be recovered.
To help us avoid abuse of our system, please enter the correct answer to the question below:
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