The Malls concessionary parking application

How to register or re-register

Read and accept the terms and conditions below and then complete and submit the application form that follows.

To complete the application form online you will need to:

    • Provide your name, address and contact details.
    • Answer a few yes/no questions about your circumstances.
    • Provide details of your vehicle.
    • Provide details of your Blue Badge, including high quality colour image files showing the front and back of your Blue Badge.

Once your application has been processed, you will receive a pass card which will allow access to the car park.

If you have difficulty operating the pass card system, and if you are the only person who drives the vehicle, we can arrange for our system to recognise the vehicle number plate, the barriers will then be raised automatically on entry and exit.

Should you require further assistance, intercoms are located on all entry/exit barriers as well as the seven pay stations, which are located in all the lift lobbies. The pay stations near to the disabled parking bays will also be equipped with cameras to help those Blue Badge holders who are not registered for concessionary parking to get assistance from car parking staff.

How to apply for, or renew, a Blue Badge

You will need to contact Hampshire County Council. Visit www.hants.gov.uk or call 0300 555 1376.

Terms and Conditions

You will need to agree to the following terms and conditions to request this service:


    • You must be the holder of a valid Blue Badge, or be applying on behalf of a Blue Badge holder.
    • Concessionary parking applies to any parking bay. The Blue Badge must be displayed in the vehicle at all times.
    • Basingstoke and Deane Borough Council reserves the right to review the concessionary scheme on an annual basis.
    • If there are any changes in your circumstances or you change your vehicle, please notify Basingstoke and Deane Borough Council immediately.
    • This concession only applies to the Alencon Link car park.
    • This concession is only valid when the Blue Badge holder is in the vehicle.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm