Reporting graffiti issues

Graffitiing public buildings and street furniture is a criminal act for which a magistrate can impose financial penalties on the perpetrators.

We operate a graffiti cleaning service to remove drawings and tags which can normally be removed within 72 hours depending on the materials used, the type of surface and whether practical.

The removal service will include public buildings, street furniture such as street nameplates, litter bins and benches within our area of responsibility.

We do not clean any privately owned structure without the permission of the owner which will incur a charge for residential and commercial properties.

Report graffiti

Please note Hampshire County Council have responsibility for specific street structures in Basingstoke such as underpasses and bridges. You can report a problem via the Hampshire County Council website.

There are two types of Utility boxes owned by Virgin Media and Openreach (BT) which they are responsible to maintain.

• Green utility boxes are Openreach (BT)
• Grey boxes are Virgin Media

Utility boxes and substations are the responsibility of the relevant companies to maintain including the removal of graffiti.

Anything on the rail network will be the responsibility of Network Rail or the local Station.