Bus shelters are routinely inspected and repairs carried out as necessary. If you see any vandalism or damage to a bus shelter please report it to us.
Report damage to a bus shelter
Most bus shelters in the borough are owned by the council or Clear Channel UK. When a report of a damaged bus shelter is received, we will complete the work or contact Clear Channel on your behalf. Work will be completed within the following timescales:
Council owned shelters
- Offensive graffiti removal – within two working days
- Glass/polycarbonate – made safe within 24 hours
- Emergency damage – will be inspected within three hours. All dangerous structural repair requirements should be completed within 24 hours.
Clear Channel owned shelters
- Offensive graffiti removal – within two working days
- Illumination – within three working days
- Glass/polycarbonate – made safe within three hours. Full repair within three working days
- Emergency damage – will be inspected within three hours by Clear Channel to determine what action is required
Some bus shelters are owned by town or parish councils or may be privately owned and you will need to contact the owner direct. Our form will show you if a bus shelter is not owned by us or Clear Channel.