Annual Canvass

Each year we carry out an annual canvass of all residents in the borough to ensure the revised Register of Electors, published on 1 December 2019, is as accurate as possible.

A Household Enquiry Form will be sent to all properties in the borough. This form is not a registration form. Instead, this form will list all current registered electors and ask residents to confirm or change the information we hold for the property on the Electoral Register.

This form will be an A4 Booklet, with blue headings on the inside.

It is a legal requirement that you respond to the form even if everyone in the household is already registered to vote and no changes need to be made.

You should respond to this as soon as possible, in one of the following ways:

  • Fill the form in online
  • If there are no changes, confirm the details by texting NOCHANGE followed by your security code to 80212
  • If there are no changes, confirm the details by calling 0800 197 9871
  • Complete and sign the form then return it using the pre-paid envelope

Your security code is printed on the form. You will need this when completing the form online or via telephone.

Frequently asked questions

If you have any questions about the Housing Enquiry form (HEF) and/or the Invitation to Register (ITR) form please visit our FAQs section which will help answer any of your queries.

Important Notice

If any new electors aged 16 or over are added to the Household Enquiry Form, a separate Individual Registration Form will be sent to them. This form looks similar to the household enquiry form but the headings will be a light green. This form can be completed and returned using the pre-paid envelope provided or alternatively, this form can be completed online at

Unless this second stage is completed, you will not be added to the Electoral Register.

You will need to provide the following information when registering:

  • Name
  • Nationality
  • Date of Birth
  • National Insurance number
  • Current (and, if appropriate, previous) address

When registering, you can also apply to vote by post or proxy. Visit alternative voting for more information.

Your data

For the purpose of the Electoral Register and annual canvass, the data controller for your personal information is the Electoral Returning Officer (ERO). The ERO carries out functions that are separate to that of the council. For further details please see our privacy statement.

Contact details

Electoral Services team

If you have an enquiry about electoral services, send a message to the Electoral Services Team

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    8.30am to 4.30pm
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