Phone system

We are experiencing some issues with our phone system which means that we cannot make or receive calls. We are working to resolve these issues, and apologise for any inconvenience caused.

Charity, non-profit and community amateur sports clubs

Community amateur sports club

If a registered community amateur sports club (must be registered with HMRC) occupies a property, they will qualify for 80% mandatory relief from their business rates. If the 80% mandatory relief is awarded, Basingstoke & Deane Borough Council will also award the 20% discretionary relief meaning a full 100% relief from business rates will be granted.

Apply for community amateur sports club rate relief for an occupied property

Non–profit organisation

If a non-profit organisation occupying a property does not qualify for the mandatory relief, Basingstoke & Deane Borough Council can grant up to 100% discretionary relief if the property is being used for the follow purpose:

  • charitable
  • philanthropic or religious
  • educational
  • social welfare
  • science
  • literature or fine arts
  • wholly or mainly for recreation by a non-profit club or society.

The service being provided by the non-profit organisation should be of benefit to and do activities which benefit the residents of Basingstoke & Deane.

Membership for the organisation must be open to all sections of the community and the cost of membership cannot be set at such a level that can exclude the general community. The organisation will also need to show that they do not unfairly discriminate against any section of the community.

If the non-profit organisation is already receiving 100% discretionary relief on another property within Basingstoke & Deane, unfortunately they will not again qualify for the relief on an additional property.

As this is a discretionary relief it is ultimately a council decision if it is awarded.

Apply for non-profit organisation rate relief for an occupied property


If the rate payer of a property is a registered charity/trustees for a registered charity and the property is wholly or mainly used for charitable purposes they can receive 80% mandatory relief from business rates. At Basingstoke & Deane Borough Council, we also award a further 20% discretionary top up to charities who fall into this category, meaning a full 100% relief from their business rates. Please note that that charitable schools, colleges and training associations will not be awarded the 20% discretionary top up.

Apply for charity rate relief for an occupied property

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