Duty to refer - public bodies

The Homelessness Reduction Act (HRA) came in to force on 3 April 2018. Under Section 213B of the HRA, your organisation will have a duty to refer (DtR) customers who may be homeless or threatened with homelessness within 56 days, to a Local Authority from 1 October 2018.

A county wide Duty to Refer Protocol and Referral Form have been developed for Hampshire in readiness and to ensure that all agencies have the correct information and procedures in place in order to refer patients/service users to a local authority housing department.

Please see the documents below for the Duty to Refer Protocol and Referral Form which should be disseminated throughout your organisation with specific emphasis on front-line staff.

Further information about the Homeless Reduction Act and the Duty to refer can be found by visiting the following links:

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