Phone system

We are experiencing some issues with our phone system which means that we cannot make or receive calls. We are working to resolve these issues, and apologise for any inconvenience caused.

Empty/vacant properties

There are two common vacant exemptions for business rates:

  • Industrial premises and some warehouses qualify for a six month void exemption.
  • All other hereditaments and properties which do not fall in the industrial category qualify for a three month exemption.

If the property remains vacant once the exemption has run out a full charge will be payable. These are both property based exemptions, once they have run their course they cannot be awarded again until the property has been occupied for a period. If you take on a vacant unit, you may not qualify for any vacant exemption if it has already been used up by the previous ratepayer.

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