Free home energy survey

You could save money on your energy bills and cut your carbon footprint by booking a free home energy survey with our Green Team.

During your one-hour survey, our specialists will visit your home to see what you could do to reduce how much energy it takes to heat and power it. They will then use their findings to create a free tailored energy-saving plan for you that includes cheap and quick actions, such as blocking draughts, along with recommendations for more significant energy-saving home improvements, such as installing insulation. If they think you could be eligible, our team will also let you know about grants that could partly or completely pay for some of these more expensive measures.

The in-person home visits take around an hour to complete. They are available to every household in the borough; it does not matter if you rent or own your home, or whether you live in a flat or a house.

Book a free home energy survey

When you book your survey, you will receive an email confirming a date and a four-hour time slot.

On the day of your survey, you will receive a phone call at least one hour before a member of the Green Team arrives at your property. You will need to be at home for the duration of the survey and your home heating system will need to be turned on. It will take around one hour to complete. Upon arriving at your property, the member of the Green Team will show you their council identification card.

After your survey, you will receive your plan within 10 working days. Your plan will include easy tips along with more impactful energy saving ideas and grant information which could assist towards such improvements.
You will also have the opportunity to ask questions and feedback any comments you have.