View housing benefit payments
If you are a landlord organisation with multiple users of your online account, you may need to adopt an alternative approach. Please contact the benefits section on 01256 844844 in order to discuss an alternative method of verification.
You can now sign up for an online account to view details of current, future and past housing benefit payments.
You will now be able to view and print your notifications and payment schedules at a time that suits you, without the need to contact us about payment and entitlement queries.
Once you've registered, you will be able to:
Register for an account
To sign up, you will need:
* As an improvement to our on-line access we have introduced two factor authentication. Each time you log in to your account a six-digit code will be sent to your designated mobile number. If you are a landlord organisation with multiple users of your online account, you may need to adopt an alternative approach. Please contact the benefits section on 01256 844844 in order to discuss an alternative method of verification.
Once your registration has been approved, we will email you a username and a link enabling you to set a password. Each time you log in to your account a six-digit code will be sent to your mobile number which you will need in order to access your account.
Terms and conditions
You will need to agree to the following terms and conditions before we can give you online access:
If you have had any problems logging in to our self-service facility, please let us know.
Sign up for email updates on council services, news and events. www.basingstoke.gov.uk/signup
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