Emergency out of hours service
When the council offices are closed phone calls to 01256 844844 are diverted to our out of hours service provider Worcestershire Telecare Ltd.
If your call is an emergency and can be dealt with outside of office hours, Worcestershire Telecare will contact a member of council staff on your behalf. An example of an emergency would be if a tree fell onto a highway during a storm. Alternatively Worcestershire Telecare will take details and forward these onto the council when the offices re-open.