Emergency out of hours service

When the council offices are closed phone calls to 01256 844844 are diverted to our out of hours service provider Medvivo.

If your call is an emergency and can be dealt with outside of office hours, Medvivo will contact a member of council staff on your behalf. An example of an emergency would be if a tree fell onto a highway during a storm. Alternatively Medvivo will take details and forward these onto the council when the offices re-open.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm