Essential maintenance

Due to essential maintenance some of our systems may not be available for a period of time, including the website from 5pm on Friday 24 January 2025 to Monday morning 27 January 2025. We apologise for any inconvenience.

Report broken glass

We will remove broken glass within 24 hours or on the next working day. We operate an out of hours service for emergencies of this nature. Phone 01256 844844 to be redirected to our out of hours service.

About your data
We will ask you for information in order to handle your request and we may use it to contact you. Our privacy policy explains how we handle your personal data

Your details

You do not need to provide your personal details, but it may help us if we need to contact you regarding the issue you are reporting. Any personal information you provide will only be used to deal with the issue you have reported and will be held by the relevant team.

Telephone Numbers
A record of your completed request will be sent to this email address as confirmation of receipt.

Service details

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Broken glass service
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Please provide an address for the location of the issue in the search box below.

If the issue relates to a street (rather than to a specific property), search by using the street's name and select the 'Street Record' result. Searching by postcode will not return any 'Street Record' results.

If you don’t know the street address – click on the ‘Your current location’ button, this will show where you are on the map. You can then click on the Open Street Map button in the top right corner of the map to find out what street you are on. This is the address you need to enter into the search box

Enter a postcode, street name or house name etc.

Please let us know the exact location of the issue by adding a point to the map below. Click/tap on the map where you’d like to add a point ().

You can toggle between the aerial map and a street map by using the button in the top-right corner of the map.

If you can provide any photographs in relation to this issue, please upload them here.

No photos uploaded.
8000 character limit

If you are unable to find your address, check postcode/address finder.

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