View your business rates account online

View information about your business rates account securely online.

Sign up for a self-service account and you will be able to:

  • Pay your business rates.
  • Register for e-billing.
  • Request a copy bill.
  • View your account statement.
  • View your balance and instalments.
  • View any outstanding payments.
  • View any reliefs we have applied to your account.

To sign up you will need your

  • Account name
  • Business rates reference
  • Mobile phone number

Once registration is complete, you will receive an email advising you of your username and the link to enable you to set your password. Each time you log on you will be sent a six-digit authentication code by SMS to your mobile, which you will need in order to access your on-line account.

For further details on how your information is used; how we maintain the security of your information and your rights, including how to access information that we hold on you and how to complain if you have any concerns about how your personal details are processed, please see our privacy statement

Problems logging in?


If you have had any problems logging in to our self-service facility, please let us know

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm
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