Access for everyone affected by disability

This page provides details about information and services available in the borough to assist people affected by disability either personally or through friends and family.

Disability signpost service

This service provided by Basingstoke and District Disability Forum (BDDF) helps guide disabled people, their carers, friends and family to appropriate information and advice.

You will find information on a wide range of topics related to disability including transport, benefits, sports, housing, carers and volunteering.

For support and socialising events, follow the Basingstoke and District Disability Forum Facebook page.

Find further information on the Disability Forum website, email them at info@bddf.org.uk or phone 01256 423869.

Connect Basingstoke - door to door transport

A door to door transport service for anyone who finds it difficult to use ordinary buses. The minibuses are specially adapted with handrails, low steps and ramps for people using walking frames or wheelchairs. You can use the service if you have a mobility or sensory impairment. You don't have to be a wheelchair user. The cost of the service is based on a system similar to bus fares.

To register and make bookings call 01256 574401 or visit the Community First website (cfirst.org.uk)

AccessAble - accessibility guide

We have partnered with AccessAble which provides access information for over 500 venues in the area.

This is a free service and no registration is required. If you see the AccessAble logo on any of our webpages, click on it to find up to date access information about that service or venue.

To view the accessibility information, visit the AccessAble website.

Image of the outline of an open book with the text 'AccessAble - Your Accessibility Guide'.

Shopmobility

For those with mobility issues Shopmobility Basingstoke has a wide range of scooters and wheelchairs available for all abilities.

Their friendly staff and volunteers will help you choose the right equipment and explain how to use it. Registration is quick and easy. Equipment can be hired for a small fee, either for the day or for holidays or weekends away.

For more information, including how to contact and find Shopmobility Basingstoke,,visit the Shopmobility Basingstoke website

View the disabled access guide for Shopmobility on the AccessAble website.

Basingstoke Voluntary Action (BVA)

BVA is the professional help and advice centre for voluntary organisations in Basingstoke and Deane. Their Services directory shows what help is available from the voluntary and community sector in the borough.

Find out more about the local volunteering opportunities available in the area on the Basingstoke Voluntary Action website or phone 01256 423816.

Further advice and support

Registering as disabled
Disability Registration cards are free and are valid for life. They are an easy way of proving you have a disability and need to use facilities provided for disabled people.
Register as disabled on Hampshire County Council's website.

Enham Trust
From housing and employment to personal development and care, Enham delivers a wide range of essential services. They provide choice and empower people to make decisions about their own lives.
Visit the Enham Trust website to see how they can help you.

Mencap
The UK's leading learning disability charity working with people with a learning disability and their families and carers.
Visit Mencap's website

Children and young people with special needs
View Hampshire's Local Offer for Special Educational Needs and / or disabilities
View Hampshire's SENDIASS website providing Special Educational Needs and Disability information, advice and support

Learning disabilities
County Council's Adult Services offers a number of services to help people with learning disabilities and their carers.
Visit Hampshire County Council's pages on Learning Disabilities for more information

Down's Heart Group
A charity offering support and information relating to heart conditions associated with Down's Syndrome.
For further information, visit the Down's Heart Group website.

Sensory loss
For help and advice visit Hampshire County Council's page on sensory loss.

Shaw Trust
Provide training and work opportunities for people disadvantaged in the labour market due to disability, ill health or other social circumstances.
Visit the Shaw Trust website to find out what they can offer you.

Disabled people (GOV.UK)
Information, advice and support about employment, finances, home and housing options, education and training, your rights, equipment and transport.
View the Disabled people webpage at GOV.UK

Disabled Persons Transport Advisory Committee (DPTAC)
Advice the government on the transport needs of the disabled and advocate for accessible transport systems.
The DPTAC website provides information on, access for all and the DPTAC access directory.

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