Report a damaged bus stop or shelter

Your details

You do not need to provide your personal details, but it may help us if we need to contact you regarding the issue you are reporting. Any personal information you provide will only be used to deal with the issue you have reported and will be held by the relevant team.

If you have a My Basingstoke account you may sign in to pre-populate this form.

Enter a postcode, street name or house name etc.
Telephone Numbers
A record of your completed request will be sent to this email address as confirmation of receipt.

Service details

* = Required field
Bus shelter service
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Please let us know the particular bus shelter by selecting it on the map below. Click/tap on the blue point () which represents the bus shelter in question and it will turn red () to show that it has been selected.

Help, I can't find the shelter on the map!

If the particular bus shelter cannot be found on the map, the shelter is not owned, nor maintained, by the borough council or Clear Channel UK – You will not be able to report the issue using this form.

The shelter may be owned by your local town or parish council, please contact them to check.

The shelter may be privately owned, for example, by a supermarket, please check with the owner of the site where the shelter resides.

You can toggle between the aerial map and a street map by using the button in the top-right corner of the map.

You can use these buttons to zoom the map to various locations:

If you can provide any photographs in relation to this issue, please upload them here.

No photos uploaded.

*
8000 character limit
*

Did you see the person responsible in action or do you know who it was?

Please provide any information that you can. For example:

  • Do you know their name and/or address?
  • What did they look like, what were they wearing?
  • If they had a vehicle, did you notice the make, model, colour and/or registration? Was it displaying the name of a company or organisation?
2000 character limit

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm