Energy bills support via EBSS Alternative Funding and Alternative Fuel Payments

The application process will be through the Government website and is not currently live.

Online applications will open end of February/beginning of March for households who are eligible to submit their details, via the government’s GOV.UK pages, alongside a helpline for those without online access.

Once customers have applied to receive support and their applications have been processed and verified, eligible customers details will be shared with local authorities, who will deliver the one-off, non-repayable support this winter.

Energy Bills Support Scheme Alternative Funding (EBSS AF)

People without a direct relationship to a domestic energy supplier, including many care home residents and those living in park homes, will receive a £400 discount on their fuel bills through the Energy Bills Support Scheme Alternative Funding (EBSS Alternative Funding).

The GOV.UK page launching in February/beginning of March 2023 will include an overview of eligibility and what applicants need to do to apply for energy bills support under the EBSS alternative funding scheme.

Subject to applications meeting the eligibility criteria, people who will be able to receive support under the EBSS AF delivered by local authorities, include:

  • care home residents and others in care facilities/sheltered accommodation (wholly or partly self-funded)
  • park home residents, houseboats and caravans that can provide proof of address
  • social and private tenants who pay for energy through a landlord on a commercial supply
  • travellers
  • homes on a heat network/private wire
  • off-grid homes
  • farmhouses used for wholly domestic purposes

Alternative Fuel Payment (AFP) scheme

The government is also providing a further £200 Alternative Fuel Payment (AFP) to help those households who use alternative fuels such as biomass or heating oil to meet energy costs this winter. Most households eligible for the AFP support in Great Britain, will receive payment automatically via their electricity supplier in February, with no need to take any action. Those households who will need to apply for the AFP, for example because they do not have a relationship with an electricity supplier, will be able to do so in February, through the same GOV.UK portal as the one that will be used to apply for support under the EBSS Alternative Funding scheme.


If you have any queries regarding the above, please email

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