Council Tax Energy Rebate

Please note the Revenues team are currently receiving a high volume of calls, please do not contact the Revenues team regarding the rebate, all updates will be shown here, there is no further information we can provide on the phone.

The government has announced a package of support known as the Energy Bills Rebate to help households with rising energy bills. This includes:

  • A £150 non-repayable rebate for households in England in council tax bands A to D, known as the Council Tax Rebate.
  • £144 million of discretionary funding for billing authorities to support households who are in need but are not eligible for the Council Tax Rebate, known as the Discretionary Fund.

Who's eligible?

The council tax rebate – Council Tax Bands A to D

To qualify for the rebate, the following criteria must be met:

  • The property is valued in council tax bands A to D as per the valuation list on 1 April 2022. This includes property that is valued in band E but has an alternative valuation band of band D, as a result of the disabled band reduction scheme. (Any retrospective changes to the bands by the Valuation Office Agency will not be taken into account for this rebate.)
  • It is someone’s sole or main residence.
  • It is a chargeable dwelling (i.e. council tax is payable on the dwelling), or is exempt due to the property being occupied only by students (Class N), under 18’s (Class S), the severely mentally impaired (Class U), or is an exempt occupied annexe (Class W) .
  • The person who is liable to pay the council tax (or would be were the property not exempt) is not a local authority, a corporate body or other body such as a housing association, the government or governmental body.
  • The property has a permanent resident and is not someone’s second home.
  • The property is occupied. (An unoccupied property for the purposes of calculating council tax will not be eligible)

Any unbanded properties that have been occupied on or before the 1 April 2022, can apply once the valuation office has provided a band for the property (the band must be in A to D). Please note if the council tax payers have moved in after the 1 April 2022 no rebate will be awarded.

For the purpose of the Council Tax Rebate, a household is a person or group of persons occupying a single dwelling, as defined in section 3 of the Local Government Finance Act 1992. Eligibility will be determined based on the position at the end of the day on 1 April 2022. The person who receives the £150.00 rebate will be the named council tax payer on the 1 April 2022.

The £150.00 rebate is paid on the assumption that the council tax is correct and the person paid is a liable council tax payer (or would have been if the property were not exempt) and that the property met the criteria on 1 April 2022. If this is not the case, the grant may be liable for recovery. The grant is being provided to support all residents of the household.

All applications must be received by the 31 August 2022. If applications are not received for the rebate, a reminder will be sent before the closing date. If no application is received by the closing date the rebate payment of £150 will be allocated to the council tax account and a reduced council tax bill will be produced.

If you are unsure of your council tax band, check your council tax band via your council tax bill (issued on 14 March 2022) or look on the council tax bands and charges webpage

If I am currently receiving council tax support can I still apply?

Yes, the energy rebate is payable to households shown above regardless of income.

What if my household isn't eligible?

The Discretionary Fund

The government recognises that billing authorities may also wish to provide support to other energy bill payers who are not eligible under the terms of the core scheme. Councils can determine locally how best to make use of this funding to provide payments to other households who are energy bill payers but not covered by the Council Tax Rebate. This could include households living in properties valued in bands E to H that are on income related benefits.

The council has been allocated £0.27M of funding for this discretionary scheme. The allocation of the funding is limited therefore, the fund will be allocated in 2 stages of applications. Once the first stage is complete any remaining funding will be available for the second stage on a first come first serve basis. When the allocated fund has been fully used, we will be unable to consider further applications.

Stage 1 – can apply any time until 30 September 2022 if funding is still available.

To be eligible for this grant in the first stage the following criteria has to be met:

  • The property is valued in council tax bands E to H as per the valuation list on 1 April 2022. It is a chargeable dwelling and the council taxpayer has the following discounts or exemptions:
    • Exemption classes N, S, U or W
    • Care leaver discount
    • Council tax support
    • Disabled Relief (band F to H only)
    • Disregarded as student/apprentices and severely mentally impaired
  • It is someone’s sole or main residence.
  • The person who is liable to pay the council tax (or would be were the property not exempt) is not a local authority, a corporate body or other body such as a housing association, the government or governmental body. If there is more than one named person on the council tax account, we need to ensure only one application is received as there can only be one £150.00 rebate per property.
  • The property has a permanent resident and is not someone’s second home.
  • The property is occupied. (An unoccupied property for the purposes of calculating council tax will not be eligible)

Stage 2 – can only apply from 1 June 2022 to 30 September 2022 if funding is still available.

To be eligible for this grant at this stage the following criteria must be met:

  • The council taxpayer (must be named on the account) must be over the age of 65 on 1 April 2022 and proof must be provided with the application.
  • It is someone’s permanent sole or main residence and is not someone’s second home.
  • The person who is liable to pay the council tax (or would be were the property not exempt) is not a local authority, a corporate body or other body such as a housing association, the government or governmental body.
  • The property is occupied. (An unoccupied property for the purposes of calculating council tax will not be eligible)

On the 1 June the applications process will be open to a further stage 2 of applicants. All applications for this scheme must be received by the 30 September 2022. Due to the limited allocation of funding for this scheme. All applications are paid on a first come first serve basis, and therefore the application process may close earlier if the funding has been utilised.

For more detailed information please see the full guidance below

How will my household get its £150

The application process is now live for both the Council Tax Rebate and Stage 1 of the discretionary scheme. The link to the form can be found at the bottom of this page. Payment may take 4-6 weeks from application.

The information below explains how the rebate will be paid:

  • Where live direct debit instructions for a liable council taxpayer are held in the council tax system and a payment for council tax has been made in April, an automatic payment will be paid for the A to D bands only. A letter or email will be sent to advise the payment has been made. The purpose of this letter is to advise the payment is subject to clawback, by accepting the payment this is agreement that they fit the criteria of the scheme and are the liable person for council tax. The exception to this is:

    • Direct Debit payers where the bank name doesn’t match the council taxpayer;
    • Direct Debit payers where no payment has been taken for the council tax charge;
    • Direct Debit payers where the first instalment is not taken by Direct Debit until after April;
    • Direct Debit payers where the first payment for 2022/23 bounced;
    • Direct Debit payers where there is a question over liability; and
    • All exceptions will be written to requiring completion of an application, where the bank details or liability will be verified.

  • Where the eligible council tax payer does not pay by Direct Debit, is in the exception list above or is a discretionary applicant, an application will need to be made below (this will be live in late April) the council tax payer will need to provide information from their council tax bill, bank details and contact details to enable the council to make the award. All bank details will be verified. A letter or email will be sent to the properties in band A to D to advise that an application must be made.

The £150 rebate is paid on the assumption that the council tax band is correct, and the person paid is a liable council taxpayer (or would have been if the property were not exempt) and that the property met the criteria on 1 April 2022. If this is not the case, the grant may be liable for recovery. The grant is being provided to support all residents of the household. All rebate recipients by making an application or accepting the £150 rebate agree that they fit the criteria of the rebate and are the liable person for council tax. If there is more than one named person on the council tax account, please make sure we only receive one application as there can only one £150 rebate per property.

What does it mean that my bank details failed spotlight checks?

For more information on spotlight the Government grants management function please go to https://www.gov.uk/government/collections/grants-management-function

Please note if you have been informed that the information you have provided on your application for energy rebate has failed the spotlight checks this could be for various reasons. It does not mean the council is accusing you of fraud. It could be because your bank account cannot be checked through spotlight or that a small part of the details does not match.

The reason the checks are done is to make sure we reduce the risk of fraud and that we are paying the correct person the energy rebate payment. If you have received information stating your details failed spotlight, please email your bank statement showing name/address/sort code and account number, the bank statement must be in the same name as the person who made the application.

Additional Information

If your bank account is overdrawn and you are concerned the payment will be used against this, you can speak to your bank about your ‘first right of appropriation’. This gives you the right to tell your bank how you want the money paid into your account to be used. Further advice and a sample letter can be found at National Debtline.

If you have any queries regarding the Energy Rebate please email ctrebate@basingstoke.gov.uk

Make an application

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm
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