Phone system

We are experiencing some issues with our phone system which means that we cannot make or receive calls. We are working to resolve these issues, and apologise for any inconvenience caused.

House naming

Only the council can amend your address, except for Royal Mail regarding the postcode. Private companies may claim to be able to process the request for you, but it is likely to be more cost effective and efficient to contact us directly rather than going through a third-party organisation.

If you wish to name a property which has already been allocated a postal number, the postal number must remain part of the official property address and cannot be dropped in favour of using the house name alone.

There will be a fee of £28.14 for applications to add a name to a property that only has an allocated postal number.

Apply to name a house

Changing a property name, where no property number has been allocated

There is no fee if you wish to change the existing name of your property, where the name is the only identifier of the property.

Please contact us by emailing GMSTeam@basingstoke.gov.uk providing the following details:

  1. Full address of the property
  2. The suggested first and second choice names
  3. Contact details including your email address

Enquiries

For any other enquiries on street naming and numbering or property addresses please contact us by emailing GMSTeam@basingstoke.gov.uk providing the following:

  • your contact details including email and phone number
  • details of the property / development

and where appropriate:

  • planning approval number
  • developer / landlord details
  • suggested road names
  • property name suggestions

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