How to pay

Instalments are automatically spread over 10 monthly instalments. You can pay over 12 monthly instalments, but you must contact the Business rates team.

If you want to change to a 12 month instalment plan, please contact us as soon as possible by emailing rates@basingstoke.gov.uk or by calling 01256 844844.

You can pay your business rates using the following methods:

Direct Debit

If you would like to pay by Direct Debit, please complete and return our Direct Debit form (PDF) [167kb].

Alternatively, the Business Rates Team can set up a Direct Debit for you if you are the authorised signatory of the bank account. Please call us on 01256 844844 between:

Monday to Thursday 8:30am to 5:30pm
Friday between 8:30am and 5pm

Standing order or bank transfer

If you wish to set up a standing order or pay by bank transfer, our bank details are:

Account Name: BASINGSTOKE & DEANE BC GEN ACC

Sort Code: 40-09-18

Account Number: 51521691

Reference: this will be your business rates account reference

Online

Using a highly secure link, you can pay your business rates 24 hours a day, seven days a week via the internet.

Telephone

You can use our automated telephone system 01256 845757, 24 hours a day, 7 days a week, using debit or credit cards to pay your business rates.

Alternatively, pay by credit or debit card during normal office hours by calling 01256 844844.

Monday to Thursday 8:30am to 5:30pm
Friday 8:30am to 5pm

Please have your account reference number and credit or debit card ready when calling and also have a pen and paper ready to note down your payment reference number at the end of the call.

Post

Basingstoke and Deane Borough Council
Civic Offices
London Road
Basingstoke
RG21 4AH

Enforcement agent

If your debt has been sent to an enforcement agent, please contact the relevant agency.

You can find the list of enforcement agents we use below with their contact details where they can direct you on how to pay.

Ross and Roberts

Telephone: 01458 550480
Email: info@rossandroberts.co.uk

Rossendale's

Telephone: 0333 320 2155
Email: generalenquiries@rossendales.com

Bristow and Sutor

Telephone: 0871 677 0070
Visit Bristow and Sutor website for contact details.

Excel

Telephone: 0330 363 9988
Email: info@excelenforcement.co.uk

Rundles

Telephone: 08456 585030
Email: info@rundles.org.uk

Ways to pay your non-domestic rates 2021-22

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm