How to pay

Payment of business rate bills is automatically set on a 10-monthly cycle.

You can pay over 12 monthly instalments, but you must contact the Local Tax team before April to discuss this.

If you wish to take up this offer, contact us as soon as possible by email at or by calling 01256 844844.

You can pay your business rates using the following methods:

Direct Debit

If you would like to pay by Direct Debit, please complete and return our Direct Debit form.

Alternatively, the Local Tax team can set up a Direct Debit for you during normal office hours

Monday to Thursday 8:30am to 5:30pm
Friday between 8:30am and 5pm

Call 01256 844844 to speak to a member of the Local Tax team

Standing order or bank transfer

If you wish to set up a standing order or pay by bank transfer, our bank details are:


Sort Code : 40-09-18

Account Number : 51521691

Please ensure you provide your account reference.


Using a highly secure link, you can pay your business rates 24 hours a day, seven days a week via the internet.

Pay online now.


You can use our automated telephone system 01256 845757, 24 hours a day, 7 days a week, using debit or credit cards to pay your business rates.

Alternatively, pay by credit or debit card payments during normal office hours by calling 01256 844844.

Monday to Thursday 8:30am to 5:30pm
Friday between 8:30am and 5pm

Please have your account reference number and credit or debit card ready when calling and also have a pen and paper ready to note down your payment reference number at the end of the call.


Basingstoke and Deane Borough Council
Civic Offices
London Road
RG21 4AH

In person

You can pay by cash, cheque, credit or debit card at Parklands reception between 8:30am and 4pm Monday to Friday (excluding bank holidays), via the self-service payment machines.

You must bring your payment slip, reference number, bill or penalty charge notice with you.

NDR back of bill 18-19

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    8.30am to 4.30pm