Complaints about services licensed by the council

Please use this form to complain about licences or licensees only. We cannot investigate any complaints without contact details as we may need to interview you, please provide your email address or phone number.

If you want to make a complaint about a taxi or private hire driver, vehicle or operator, please use the taxi and private hire complaint form.

Complaints about services licensed by the council
  • About your data
    We will ask you for information in order to handle your complaint and we may use it to contact you. Our privacy policy explains how we handle your personal data.

  • Your details

  • Complaint details

  • Please provide full details including the date and time as many licences are bound by terms and conditions which may, or may not, have been breached during the incident and will form part of the investigation.

  • To help us avoid abuse of our system, please enter the correct answer to the question below:


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