Parking Enforcement

Basingstoke and Deane Borough Council is responsible for enforcing parking and waiting restrictions on roads throughout the borough. This covers on-street parking, for example on yellow lines, and in residents parking bays, and off-street parking for example pay and display car parks, goods loading areas and business permit bays.

Parking responsibilities

Some things to remember, don't park:

  • across the lines of a marked bay.
  • in reserved bays without the appropriate permit/badge
  • in limited waiting areas longer than specified
  • across a dropped kerb
  • on single or double yellow lines
  • in designated residents’ parking areas without a valid permit

The council is not responsible for vehicles parked:

  • in supermarkets and retail parks
  • at the Railway Station
  • in the Hospital car parks
  • in Festival Place
  • on trunk roads in the district or on the M3 motorway
  • on the public highway if there are no parking restrictions in place
  • in private developments or housing association parking areas

General parking enforcement information

The Basingstoke town centre area is a controlled parking zone. All single yellow line restrictions within this zone apply between 8am and 7pm, Monday to Saturday. Signs indicating the start and end of the controlled zone are located at all entry and exit points of the zone.

Civil Enforcement Officers (CEOs) patrol Basingstoke and Deane streets and car parks (including rural areas such as Overton, Whitchurch, Kingsclere and Tadley), to ensure that parking and waiting restrictions are being complied with.

A penalty charge notice (PCN) is issued by the council’s CEOs when it is believed a vehicle is parked in contravention of parking or waiting restrictions. A PCN requires payment of a penalty charge, but does not result in a criminal record or points on a driving licence.

Please refer to the attachment below for details of the council’s policy on civil parking enforcement.

What to do if you get a penalty charge notice

For information on how to pay, or how to appeal against a PCN, take a look at the page on Penalty Charge Notices. If your appeal is rejected by the council a further appeal may be made to the Traffic Penalty Tribunal, an independent arbitration service. There is no charge for appealing to the Adjudication Service.

The council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. The Joint Committee publishes an Annual Statement of Accounts which is subject to External Audit.

Annual parking report

The Department for Transport guidance issued under the Traffic Management Act 2004 requires that enforcement authorities produce an annual report on their parking enforcement activities. The annual reports shown below can be downloaded.

Contact details


Parking team

Telephone: 01256 844844

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm