Parking permit renewal

Basingstoke and Deane Borough Council is pleased to provide an online renewal service for residential and business parking permits.

This method of renewal is available to permit holders who have received a renewal letter stating they can renew online.

Currently, this online service is not available if you:

  • are not an existing permit holder
  • have changed your vehicle registration
  • have a resident or visitors permit and have changed address

To renew your permit online you will need:

  • your online renewal reference which is provided in your renewal letter.
  • a valid credit or debit card (we accept Visa, Delta, Electron, MasterCard and Maestro).

You will be guided through a five step process:

  1. Enter your online renewal reference(s).
  2. Confirm that the information displayed for the permits we have looked up is still accurate.
  3. We will check if you have any other permits that you haven't entered a renewal reference for. If they are also due for renewal, we will let you to choose to renew these as well.
  4. We will offer you the chance to create new permits for any currently unused permit allocation assigned to your property. For example, you may be entitled to both a resident and visitors permit but currently only have a resident permit issued. You will be able to choose to create a new visitors permit.
  5. Review your choices and proceed to the payments page.

Note: Steps 3 and 4 do not apply to business permit renewals.

Once you have completed your renewal, it may take up to 10 working days for the permit to arrive. Please allow sufficient time between renewing your permit and the expiry of your current permit.

If you need help or have any concerns about using this online form, please call our Customer Service Centre on 01256 844844.

More information about the parking permit services is provided on these pages:

Terms and conditions

You will need to agree to the following terms and conditions to request this service:

  • I confirm that I am over the age of 17.
  • I understand that if I change my vehicle I must contact the council and surrender my permit immediately. A replacement permit can be issued for your new vehicle.
  • I understand that if I move from the permit address, I must contact the council and surrender my permit immediately. If you are moving to another permit scheme controlled area, or even moving to a new address within your existing scheme area, you will need request a replacement permit for your new address.
  • I understand that the council may request proof of residence at the permit address and ownership of the vehicle. The vehicle must be registered to your Basingstoke and Deane permit address.

If you knowingly make a false statement when obtaining a parking permit you may receive a penalty charge notice. The charge is currently £70 for each penalty notice served.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm