Report a tree problem

If a tree or branch is blocking the public highway, please report this to Hampshire County Council by emailing roads@hants.gov.uk or by calling 0300 555 1388. Outside office hours, phone 101.

If you are concerned about a council owned tree overhanging your property and you would like the council to prune or remove the tree, then you would need to download and complete a council tree work application.

If you are reporting a council-owned tree which needs urgent attention, you should call 01256 844844. For all other enquiries relating to council owned trees, please complete the form below:

Report a tree problem
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  • You do not need to provide your personal details, but it may help us if we need to contact you regarding the issue you are reporting. Any personal information you provide will only be used to deal with the issue you have reported and will be held by the relevant team.

  • Privacy Statement

  • Basingstoke and Deane Borough Council is the data controller for the personal information you provide on this form. You can contact the council by phone on 01256 844844, via email to customer.service@basingstoke.gov.uk or by writing to us at Civic Offices, London Road, Basingstoke RG21 4AH. The council’s Data Protection Officer can be contacted at dpo@basingstoke.gov.uk

    The personal information you provide will be used to process your request. It is necessary for you to provide this information to us so that we can process your request/provide the service you have requested.

    • We may share your information with other teams within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so.
    • We will not disclose any information to other organisations unless we are required by law to do so or to prevent fraud.
    • Your personal details will only be held as long as is needed for this purpose and in accordance with our retention policy.

    Please read our full privacy statement for information on how we collect, use and keep your personal information

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  • To help us avoid abuse of our system, please enter the correct answer to the question below:

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Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm