Phone system

We are experiencing some issues with our phone system which means that we cannot make or receive calls. We are working to resolve these issues, and apologise for any inconvenience caused.

Lost, found and dead animals

Our Street Cleansing team is responsible for removing dead domestic pets and larger wildlife such as deer, foxes and badgers from public land or highway, within 24 hours of being reported.

Smaller animals such as squirrels, rabbits or mice would normally only be dealt with by scheduled street cleansing.

Bodies of domestic pets will be taken to the Barn Animal Hospital in Lychpit where they will be scanned for a microchip. If a microchip is found, the owner will be contacted.

Dead pets are not collected from domestic properties as part of this service.

Report a dead animal

Dead wild birds

Wild birds are vulnerable to a range of diseases and injuries and not all will be infected with avian flu. If you find a dead or visibly sick wild bird, please do not touch it or pick it up. Instead, please report it to Defra online.

Multiple dead wild birds

Call the Defra helpline on 03459 335577 if you find:

  • one or more dead bird of prey, gull, swan, goose or duck in the same place
  • five or more dead wild birds of any species in the same place

Defra will advise you whether they will collect the birds and test them. Please note that not all dead birds will be collected.

Lost and found domestic pets

We log all reports of dead domestic animals that are found. If you are missing a family pet and suspect that it may have been involved in an accident, please contact us.

We also log reports of lost and found domestic pets, so if your pet is missing you can report it to us. Details of where your pet was last seen and any distinguishing features will help us answer your query.

Contact us

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