Essential maintenance

Due to essential maintenance some of our systems may not be available for a period of time, including the website from 5pm on Friday 24 January 2025 to Monday morning 27 January 2025. We apologise for any inconvenience.

Blue Badge parking

To find out if you are entitled to a Blue Badge, and how you can apply, contact Hampshire County Council's Blue Badge unit for more details.

Car parks for Blue Badge holders

Alencon Link The Malls

Blue Badge holders, who have registered in advance for concessionary parking, can gain free entry and exit to this car park with their pass card.

The Malls Blue Badge free parking card

  • If you have difficulty operating the pass card system, and you are the only person who drives the vehicle, we can arrange for our system to recognise the vehicle number plate, the barriers will then be raised automatically on entry and exit.
  • Intercoms are on all entry/exit barriers as well as the pay stations located in the lift lobbies. The pay stations near to the disabled parking bays will also be equipped with cameras to help those Blue Badge holders who are not registered for concessionary parking to get assistance from car parking staff.
  • Family and friends or organisations, such as NeighbourCare that provide transportation for blue badge holders in vehicles that have not been pre-registered, will still be able to use the car park for free. They can register on the day, but the blue badge holder will need to present their badge when requested by the car parking management staff.

Festival Place

Parking at Festival Place has been designed to offer good, level access to the shops and facilities.

Pedestrian access from Festival Place to the Top of Town, the Haymarket Theatre and The War Memorial Park is via Wote Street and Church Street. These streets are pedestrianised but involve steep hills. If you have walking difficulties, you may prefer to park in one of the car parks at the top of town, visit our find a car park webpage for details.

Festival Place is not operated by the council and there may be a charge for blue badge holders.

Other car parks

These car parks have spaces for disabled drivers but are located further away from the main Town Centre area and may involve steep slopes to the centre.

The locations and number of designated disabled bays are listed below:

Name of car park Number of Blue Badge bays
Albert Yard 2
Castons car park 4
Castons Yard 11
Central car park 11
Eastlands (Saturdays only) 5
Feathers Yard 6
Haymarket Yard 4
Jacobs Yard 2
Joices Yard 6
Parklands (top deck only) 4
Sarum Hill car park 2

Basingstoke railway station car park may also offer disabled parking but is not controlled by the council and there may be a charge for blue badge holders.

For a small charge people with mobility difficulties can hire a scooter or wheelchair from Shopmobility. This is located in Church Street near Marks and Spencer. For more information contact Shopmobility by emailing info@shopmobilitybasingstoke.org or by phoning 01256 476066, or visit the Shopmobility website.

Where Blue Badge holders can park

You can park:

  • on single yellow lines on roads (but not in car parks), for up to three hours, except where you could cause an obstruction
  • on double yellow lines on roads (but not in car parks), for up to three hours, except where you could cause an obstruction or where there is a loading ban (indicated by kerb markings and signs)
  • in a blue badge holders bay or a pay and display bay in a council car park. Parking is free, and there is no limit to the length of stay
  • in any council owned pay and display car park, but not in designated permit holder bays or loading bays. No payment is required, and there is no limit to the length of stay
  • in on-street marked disabled bays

You must not park:

  • on single or double yellow lines in a car park
  • where a loading ban is in force. This is indicated by a single or double stripe on the edge of the pavement, as well as yellow lines or a nearby sign showing the times when loading and unloading is prohibited
  • in loading bays which are for the use of heavy commercial vehicles (unless you are loading or unloading)
  • in bays reserved for taxis
  • in bus laybys or bus lanes
  • outside a marked parking bay within a car park
  • in any hatched area within a car park
  • in bays reserved for business, resident or other specific permit holders in Basingstoke and Deane off street car parks

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