Commercial bus services within the borough are run by Stagecoach.
View the Stagecoach network map for Basingstoke
Other individual routes are run by Newbury and District Limited, Basingstoke Community Transport and Community First
View the disabled access guide for Basingstoke Bus Station
Text for bus times
Find out how to check the timings of the next four buses from any stop in Hampshire using your mobile.
Bus passes for older people and the disabled
Take a look at Hampshire County Council's website for information on concessionary fares.
Passenger Transport Authority
Together with Hampshire County Council we are the Passenger Transport Authority. We financially support some services that are regarded as socially necessary such as evening and Sunday services and some rural routes. For information on these services, contact the Passenger Transport team at Hampshire County Council on:
- 0871 200 2233 (Traveline) for enquiries about public transport
- 01962 846785 for enquiries about Community Transport
- email ptgenquiries@hants.gov.uk.
Bus services complaints or comments
If you have a problem on a bus journey, please let the bus company know first. If you don't feel they have resolved it to your satisfaction, Bus Users UK, an independent organisation that represents bus passengers, may be able to help.
Contact them giving them as much detail as possible, include any copies of correspondence with the bus or coach company. If they can't resolve it, they are partners in the Bus Appeals Body who will make a decision about your complaint.
Write to: Bus Users UK, PO Box 119, Shepperton, TW17 8UX
Tel: 0300 111 0001
Email: complaints@bususers.org
Website: Bus Users UK website
Hampshire County Council only has direct influence over bus services supported under contract so is only able to offer limited help if the complaint relates to a commercial service.
If you wish to contact the county council, you can telephone them on 0300 555 1375. It is helpful if you keep the ticket from your journey as this will assist in the investigation of the matter.
Useful links
Basingstoke Travel Guide
Stagecoach Bus website
Reading Buses website
Newbury Buses website
National Express website