Report a problem with a council-owned tree

We are responsible for managing an estimated 80,000 trees and 100 hectares of woodland.

This important resource makes a positive contribution to the borough’s natural environment, providing a habitat for wildlife and shaping our landscape.

Dead tree 500

Urgent tree work

If a tree or branch is blocking the public highway report this to Hampshire County Council by completing their online form:

Report vegetation issues

If it is an emergency situation which could cause injury or damage call 0300 555 1388.

Outside office hours, phone 101.

If you are reporting a council-owned tree which needs urgent attention call 01256 844844.

Non-urgent tree work

Basingstoke and Deane only carry out works on council owned land, if the tree is not owned by the council and you can’t find the owner, we recommend a Land Registry search.

If the tree is overhanging your garden/property, you have the legal right to prune it back to the boundary line, but we advise you to use a suitably qualified/insured tree surgeon. However, you should contact us by emailing trees@basingstoke.gov.uk to check if the tree has a Tree Preservation Order (TPO) or if you are in a Conservation Area, as in these cases, an application may will be required. For further information visit the Protected tree webpage.

For council owned tree work requests, please submit an enquiry below.

We initially advise submitting an enquiry to save the need for filling out/printing a Tree Work Application Form. A Tree officer will then visit within 28 days and potentially order works, advise against works if deemed inappropriate or provide a Tree Work Application Form, if necessary.

View the status of current tree work applications via the planning application portal.

Search for an application

Nesting birds

The Council has a duty to avoid disturbing active bird nests when managing its trees and vegetation, under The Wildlife and Countryside Act 1981.

When safety works have to be undertaken during the nesting season, a pre-works assessment will be carried out by a suitably competent person. As a general rule, it is assumed that birds will be nesting in trees/vegetation so our contractors record and confirm that any works have not disturbed actively nesting birds. If an active nest is found, the works will be delayed until the end of the nesting season, when the birds have fledged.

Wildlife and Countryside Act 1981 - Protection of wild birds, their nests and eggs

Arboricultural Association - When is the bird nest season?

About your data
We will ask you for information in order to handle your enquiry and we may use it to contact you. Our privacy policy explains how we handle your personal data.

Report a tree problem
  • Your details

  • You do not need to provide your personal details, but it may help us if we need to contact you regarding the issue you are reporting. Any personal information you provide will only be used to deal with the issue you have reported and will be held by the relevant team.

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Contact details

Natural Environment Team

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