Information on local and national charities and other organisations providing support on a range of issues can be found below.
Consumer goods and services, employment, housing, legal, money and debt issues
Telephone: 0808 2 78 78 29
Citizens Advice website
Telephone: 0808 2 78 79 87
Citizens Advice website
Carer support and dementia advice.
Telephone: 01264 332297 (option 3) or 0300 5000 907 support line
Email: enquiries@andovermind.org.uk
Website: Andover Mind
Support for carers.
Telephone: 01264 835246
Email: info@carercentre.com
Website: Carer Centre
Information, support and guidance to those who need it online and over the phone.
Telephone: 0333 150 3456
Website: The Alzheimer's Society
Providing a wide range of services and activities to promote wellbeing and support older people.
Telephone: 01962 868545
Email: enquiries@ageconcernhampshire.org.uk
Website: Age Concern Hampshire
A provider of all services to those affected by domestic abuse including access to emergency refuge.
Telephone: 0330 0533 630 (includes 24/7 out of hours service for emergency refuge)
Email: info@stopdomesticabuse.uk
Website: Stop Domestic Abuse
Telephone: 01252 333618
Website: Nepali Domestic Abuse Service
Domestic violence perpetrator programmes community based interventions for families experiencing domestic abuse.
Telephone: 023 8000 9898 (Programmes) or Telephone: 023 8000 1061 (Office)
Website: Hampton Trust
Telephone: 0808 2000247 24 hours a day (female victims)
Website: Refuge National Domestic Abuse Helpline
Telephone: 0808 8010327
Email: info@mensadviceline.org.uk
Website: Men's Advice Line
Supporting male victims of domestic abuse.
Telephone: 0808 8001170
Website: ManKind Initiative
LGBT+ anti-abuse charity working with and for LGBT+ victims and survivors of interpersonal abuse and violence.
Telephone: 0800 9995428
Email: help@galop.org.uk
Website: Galop - the LGBT+ anti-abuse charity
Providing safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking.
Telephone: 02392 479254
Website: Aurora New Dawn
A group of local services in Hampshire working together to provide help and support for people affected by domestic violence.
Telephone: 03300 165112
Website: Hampshire Domestic Abuse Service (hants.gov.uk)
Telephone: 01329 825930
Email: enquiries@theyoutrust.org.uk
Website: The You Trust
Telephone: 0300 5551386 or 0300 5551373
Website: Adult Health and social care (hants.gov.uk)
Information on the support available for families meeting certain criteria.
Website: Childcare and Early Years education (hants.gov.uk)
Promoting strong family life and helping those who face family difficulties.
Telephone: 02920 810800
Facebook: Care for the Family page
Website: Care for the Family
Supporting parents
Telephone: 0808 802 5544 parents’ helpline
Website: YoungMinds
Telephone: 0808 2 78 78 29
Website: Citizens Advice
Telephone: 0808 2 78 79 87
Website: Citizens Advice Tadley
Practical help and emotional support for families with children under five.
Website: Home-Start North West Hampshire
Basingstoke and North Hampshire Hospital
Telephone: 01256 314777
Royal Hampshire County Hospital
Telephone: 01962 824648
Website: Bereavement Service
LGBT+ anti-abuse charity working with and for LGBT+ victims and survivors of interpersonal abuse and violence.
Telephone: 0800 9995428
Email: help@galop.org.uk
Website: Galop - the LGBT+ anti-abuse charity
A free and confidential service delivered by Victim Support.
Telephone: 0808 178 1641 or 0808 168 9111
Email: hub.hiow@victimsupport.org.uk
Website: Victim Care Service
Support services, workshops and resources to help understand, and overcome living with loneliness.
Website: Red Cross
A free telephone befriending service.
Telephone: 02381 1550066
Email: friendship@bflies.org.uk
Website:Butterflies
Advice and friendship for the elderly.
Telephone: 0800 4708090 (24 hours a day, 7 days a week)
Website: The Silver Line
Accompanied transport service to those in genuine need and a befriending facility.
Telephone: 01256 423855
Email: info@neighbourcare.com
Website: Basingstoke NeighbourCare
Urgent mental health support 24 hours a day, 365 days a year
Telephone: 116 123
text SHOUT to 85258
Website: NHS urgent support
Mental health listening and support in times of need.
Telephone: 116 123 (24 hours a day, 365 days a year)
Email: jo@samaritans.org
Website: Samaritans
Support for those experiencing a mental health problem.
National helpline: 0300 123 3393
Website: Mind
Local support available through Andover Mind.
Telephone: 01256 476572
Email: wellbeingbasingstoke@andovermind.org.uk
Website: Andover Mind
Supporting parents
Telephone: 0808 802 5544 parents’ helpline
Website: YoungMinds
Providing safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking.
Website: Aurora New Dawn
Offers practical and emotional help to anyone affected by recent or non-recent suicide. This includes for children and young people.
Telephone: 03305 550129
Email: supportaftersuicideSHIP@cruse.org.uk
Website: Support After Suicide Partnership
Accompanied transport service to those in genuine need and a befriending facility.
Telephone: 01256 423855
Email: info@neighbourcare.com
Website: Basingstoke NeighbourCare
Providing a wide range of services and activities to promote wellbeing and support older people.
Telephone: 01962 868545
Website: Age Concern Hampshire
Advice and friendship for the elderly, 24 hours a day, 7 days a week
Telephone: 0800 470 8090
Website: The Silver Line
Accompanied transport service to those in genuine need and a befriending facility.
Telephone: 01256 423855
Email: info@neighbourcare.com
Website: Basingstoke NeighbourCare
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