There are a small number of people who will not have their housing costs paid as part of their Universal Credit and will continue to receive help towards their rent from the local authority, for example:
The Government made changes in 2022 to the way benefits would be paid. Housing benefit for private and social tenants will no longer be dealt with by councils but will be part of Universal Credit (UC) that the Department for Work and Pensions (DWP) will be dealing with.
Payments are made direct to the claimant in a single monthly payment. The aim is to incentivise work and ensure claimants are always better off in work. If you get housing benefit now and this is paid direct to your landlord, this will be included in your UC payment so you will have to take responsibility and ensure you pay your rent in full and on time.
You will need to have a bank account for your Universal Credit payment to be made. Guidance on basic bank accounts can be found below:
You will be expected to make your Universal Credit (UC) claim online by visiting the GOV UK website.
Anyone claiming UC will have to sign a claimant commitment. This will ensure claimants look for at least 35 hours of work a week, depending on their circumstances.
If you need help or support claiming online there are places in the community you can go to access the internet for free and get support. View our 'How to get online' leaflet (PDF)[390kb] to find out what's on offer.
From 1 April 2019, Citizens Advice will be providing high quality, independent advice for Universal Credit through a Help to claim scheme.
If you have an enquiry about benefits, send a message to the Benefits Team
Receive information on council services, news and events by email.Subscribe
© 2023 Basingstoke and Deane Borough Council