Our address and opening hours

Basingstoke and Deane Borough Council
Civic Offices
London Road
Basingstoke
RG21 4AH

The Civic Offices are within 10 minutes walk of Basingstoke Railway and Bus Stations, at the top of town, on the corner of London Road.

Please note we have limited parking spaces available at the Civic Offices.

Find a car park

Reception opening hours

Visit us at the Civic Offices Monday to Friday from 8.30am to 4.30pm except on bank holidays.

To speak to someone from a particular service face to face you will need to book an appointment in advance.

Telephone opening hours

Call us on 01256 844844 8.30am to 4.30pm Mondays to Fridays except on bank holidays.

Outside of these times if you have an emergency, such as becoming homeless or you have captured a stray dog call this number and stay on the line to be connected with the out-of-hours service.

Text phone and Minicom users can dial 18001 followed by 01256 845276 to contact us via the Relay UK service.

You can also follow us to get Social Media updates on Facebook and X @BasingstokeGov