Our address and opening hours

We continue to offer appointments between 9am-12 noon Monday, Wednesday and Friday for customers who cannot use alternative access channels. To book an appointment please call us on 01256 844844 and select option 4 to speak to one of our Customer Advisors.

Basingstoke and Deane Borough Council
Civic Offices
London Road
RG21 4AH

Reception opening hours

Reception is only open for pre-booked appointments from 9am to 12 noon on Monday, Wednesday and Friday.

Telephone opening hours

Call us on 01256 844844

Monday to Thursday 8.30am to 5.30pm (except on bank holidays)
Friday 8.30am to 5pm (except on bank holidays)

How to find us

The Civic Offices are within 10 minutes walk of Basingstoke Railway and Bus Stations, at the top of town, on the corner of London Road.

These maps will help you travel to the Civic Offices from outside Basingstoke. Please note we have limited parking spaces available at the Civic Offices.

Find us

View the disabled access guide for the council offices

PDF document Map of Town Centre car parks(PDF) [601 kb]

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    8.30am to 4.30pm
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