Exchange a small green recycling bin for larger one

You can use this form to request that your small 140 litre green recycling bin be exchanged for a larger 240 litre bin.

Privacy Statement

Basingstoke and Deane Borough Council is the data controller for the personal information you provide on this form. You can contact the council by phone on 01256 844844, via email to customer.service@basingstoke.gov.uk or by writing to us at Civic Offices, London Road, Basingstoke RG21 4AH. The council’s Data Protection Officer can be contacted at dpo@basingstoke.gov.uk

The personal information you provide will be used to process your request. It is necessary for you to provide this information to us so that we can process your request/provide the service you have requested.

  • We may share your information with other teams within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so.
  • We will not disclose any information to other organisations unless we are required by law to do so or to prevent fraud
  • Your personal details will only be held as long as is needed for this purpose and in accordance with our retention policy.

For further details on how your information is used; who we may share your information with; how we maintain the security of your information and your rights, including how to access information we hold on you and how to complain if you have any concerns about how your personal details are processed, please read our privacy statement.

Terms and conditions

  • You will be asked to register for a My Basingstoke account, if you have not already done so.
  • Upon completion of this form, your bin will be exchanged within 7-10 working days (this does not include Saturday, Sunday or Bank Holidays).
  • To ensure that the exchange can take place, please make sure that your 140L Green Recycling bin is left within the boundary of your property where it can clearly be seen from the road.
  • You may still fill your 140L bin during this period, any waste that may be in the bin will be transferred to the 240L bin when delivered.

If you agree to these terms and conditions then please tick the box below and then click the button to continue to the form.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm