Ordering a replacement bin or box

You are no longer able to order replacement garden waste sacks, you will need to transfer your subscription to a bin service and purchase a wheeled bin. Please call 01256 844844 if you wish to do this.

Bins are guaranteed for two years from date of purchase, but if found to be faulty within this time, they will be replaced free of charge. With normal wear and tear your bin should last at least seven years.

  • If your bin goes into the back of the lorry and this has been verified by the crew it will be replaced free of charge.
  • If your bin has been stolen and you have evidence, report it to the police. As in all cases of theft the responsibility for replacement falls on the owner. Check to see if this is covered by your house contents insurance.
Bin Cost
Household waste bin (black/grey)
All waste bins will be supplied as 140 litre bins
New properties household waste bin (black/grey) £51.50 (140 litre bin)
£70 (240 litre bin - upon approval for additional capacity)
Recycling bin (green) Free
Glass box (green) Free
Glass bin (red) £40
Garden waste bin (brown)

You will need to be subscribed to the garden waste service to request this.

How to order a bin or box

If the bin requires payment you will need to call us on 01256 844844 to order.

You'll need a valid credit or debit card (we accept Visa, Delta, Electron, MasterCard and Maestro).

If you are in receipt of Council Tax support, housing benefits or housing element of Universal Credit, you may be entitled to a 50% discount.

Please allow up to 10 days for delivery.

Free recycling bins can be ordered online by providing your details below:

Order your free recycling bins

Sign up for email updates

Receive information on council services, news and events by email.

© 2024 Basingstoke and Deane Borough Council