Phone system

We are experiencing some issues with our phone system which means that we cannot make or receive calls. We are working to resolve these issues, and apologise for any inconvenience caused.

Green team

Here to help you go greener

The Basingstoke and Deane Green Team supports residents and organisations to go further to cut their emissions and become more sustainable as they play their part to help tackle the climate emergency.

One of the first of its kind in the country, the team heads out into communities to speak to people on their doorsteps and attend events to give advice on topics including how to:

  • save money and cut carbon by using less energy, including offering residents a free home energy survey
  • travel in greener ways to make our air cleaner
  • nurture gardens and green spaces so they are friendlier for wildlife
  • buy less and reuse and repair more

Members of the Green Team will always show their council identification card on the doorstep. Residents who want to check if someone is part of the team should call the council on 01256 844844.

Save money on your bills and cut carbon with a free home energy survey

Our team’s free home energy surveys aim to help residents keep their homes warm, save money on their energy bills and cut their carbon footprints, all at the same time.

Taking around an hour to complete, the surveys help create a report about how people can reduce the energy it takes to heat and power their home. This includes information about grants that could partly or fully pay for energy-saving home improvements.

If you live in a home that’s older, in a conservation area or generally more difficult to make energy efficient, there may be more specialist help available too if you’re eligible for one of our more in-depth comprehensive full-home assessments.

To book a free home energy survey or find out more about our other home energy-saving initiatives, select the button below.

Free home energy-saving initiatives

Visit the team's sustainable 'pop-up' home

To inspire people to make their homes and lifestyles greener, the Green Team is bringing its low-carbon home to Basingstoke town centre from Wednesday 28 February to Saturday 2 March.

Taking up residence in Porchester Square in Festival Place from 11am to 7pm each day, except for Friday 1 March when it finishes at 5pm, the team will talk to people about how they can live in a more planet-friendly way.

This includes showing people different types of insulation and low-carbon technologies and explaining how they could reduce the amount of energy homes use or generate zero-emission electricity, as well as giving advice on topics such as greener travel and how to nurture gardens into havens for plants and wildlife.

And the low-carbon home won’t be alone in the neighbourhood either as local organisations set up next door to offer visitors free experiences. This includes trials on electric bikes, workshops to build bug hotels and the opportunity to have broken items fixed without charge by experts at repair cafés.

Get in touch or request an appointment

To request an appointment with one of the sustainability advisors, send a message to the Green Team.

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