Moving home

If you are moving into, out of, or within Basingstoke and Deane you need to notify us within a month of your move.

The easiest way to tell us about your change is through your Council Tax account.

Login to your Council Tax account

Alternatively, you can tell us about your change through the forms below:

Moving to Basingstoke and Deane

Use this form if you are new to us and have never paid Council Tax to Basingstoke and Deane before.

Moving to Basingstoke and Deane

Moving out of Basingstoke and Deane

Use this form if you are moving outside of the borough.

Moving out of Basingstoke and Deane

Moving within Basingstoke and Deane

Use this form if you are moving from one house to another within the borough.

Moving within Basingstoke and Deane

If there are changes to the person(s) paying Council Tax you will be issued with a new council tax reference and your Direct Debit and credit (if applicable) will not be transferred.

If there are no changes to the person(s) paying Council Tax your details will be transferred to your new property, along with your Direct Debit if you are a Direct Debit payer and any credit. Your Council Tax reference number will not change.

Refunds

If you pay by Direct Debit you will automatically receive any overpayment back to your bank account. If you pay by cash or card, complete a refund request form

Apply for a refund of overpaid Council Tax

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