Waste and recycling enquiry form

If your enquiry is about a missed bin collection please do not complete this form.

Have you checked your bin collection date?
Was your bin placed on the edge of your property by 7am on your collection day?
Have you checked the reasons why your waste or recycling hasn't been collected?
Check online if there was a problem with your collection

Privacy Statement
Basingstoke and Deane Borough Council is the data controller for the personal information you provide on this form. You can contact the council by phone on 01256 844844, via email to customer.service@basingstoke.gov.uk or by writing to us at Civic Offices, London Road, Basingstoke RG21 4AH. The council’s Data Protection Officer can be contacted at dpo@basingstoke.gov.uk
The personal information you provide will be used to process your request. It is necessary for you to provide this information to us so that we can process your request/provide the service you have requested.
- We may share your information with other teams within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so.
- We will not disclose any information to other organisations unless we are required by law to do so or to prevent fraud
- Your personal details will only be held as long as is needed for this purpose and in accordance with our retention policy.
Please read our full privacy statement for information on how we collect, use and keep your personal information
Please tick to confirm that you have read and understood the above privacy statement *
Title
First name *
Last name *
Telephone number *
Email *
Confirm Email *
Address 1 *
Address 2
Town *
Postcode *
What is your enquiry about? *
What type of collection has been missed?
Are you registered with us for the free service to collect and dispose of clinical waste? *Yes No
At present private householders, that have been referred to us by a medical practitioner, can receive a free service to collect and dispose of their clinical waste. Please contact your medical practitioner to request a referral.
Please provide details of your enquiry
To help us avoid abuse of our system, please enter the correct answer to the question below:

What colour is grass?

Waste and recycling enquiry form

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