Managing your Council Tax online

Login or register for a Council Tax account

Once you have registered and logged in, you can:

  • check your balance, payments and discounts/exemptions
  • view and print your bill
  • make a payment
  • set up a Direct Debit
  • apply for a discount/exemption
  • update your contact details
  • request a payment arrangement
  • apply for a refund of overpaid Council Tax
  • request paperless billing

Register for an account

To sign up you will need your:

  • account name
  • Council Tax reference number
  • mobile number

Once registration is complete you will receive an email advising you of your username and a link for you to set your password. Each time you log on you will be sent a six-digit authentication code by SMS to your mobile, which you will need to access your account.

Problems with your account

If you have any problems accessing your account, please let us know by using our online form.

Help us improve our website

If your feedback is about a council service, please get in touch using this form: Contact us

Sign up for email updates

Receive information on council services, news and events by email.

© 2024 Basingstoke and Deane Borough Council