Housing advice organisations
Advice services
- AccessAble (formerly DisabledGo)
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Guide to accessible shops, services and leisure venues for the disabled.
Email: hello@AccessAble.co.uk
- Advice UK
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Tel: 0300 777 0107
Address: WB1, PO Box 70716, London EC1P 1GQ
- Basingstoke Area Partnership
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A directory of services including those helping with digital inclusion and employment
- Basingstoke Citizens Advice
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Free, impartial and confidential advice on a range of issues
Tel: 0300 3309 064
Email: clerical@Basingstoke.cabnet.org.uk
Address: The Discovery Centre, 19-20 Westminster House, Potters Walk, Town Centre (Festival Place), Basingstoke, RG21 7LS.
- Camrose Centre
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Drop-in centre aimed at helping homeless and vulnerable people
Open Tuesdays and Thursdays 10am to 2pm, Fridays 10am to 12.30pm.
Tel: 01256 320877
Email: info@thecamrosecentre.org
Address: Glebe Hall, St Michael's Church, Church Square, Basingstoke, RG21 7QW
- EntitledTo
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Calculator to help you work out your entitlement to benefits and tax credits
- Money Helper (formerly Money Advice Service)
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Free and impartial money and pension guidance that’s backed by government and recommends further trusted support if you need it.
Tel. 0800 138 7777
- Money Lifeline
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Free debt advice service for Basingstoke, supported by local churches
Tel: 01256 351026
Address: Money Lifeline, The Sarum Hill Centre, Sarum Hill, Basingstoke, RG21 8SR
- National Debtline
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Tel: 0800 014 2314
- Payplan
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Free and confidential debt advice service
Tel: 0800 280 2816
- Refugee Action
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Provides advice to migrants and asylum seekers
Tel: 0800 141 2426
- Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help
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Help and support for people who serve and have previously served in the armed forces and their families
Tel: 0800 731 4880
Address: SSAFA Forces Help Office, Blighmont TA Centre, Millbrook Road West, Southampton, SO15 0AJ
- Solent Mind
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Advocacy service for those with mental health issues
Tel: 023 8202 7810
- Speakeasy Advocacy
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Advocacy gives a voice and support to people with learning disabilities, autism and Asperger’s Syndrome
Tel: 01256 332795
Email: hello@speakeasyadvocacy.org.uk
Address: 17 New Road, Basingstoke RG21 7PR
- Step Change
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Free and confidential debt advice service
Tel: 0800 138 1111
- Tadley Citizens Advice
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Free impartial and confidential advice on a range of issues
Tel: 03444 111 306
Email: admin@tadleycab.cabnet.org.uk
Address: Tadley Franklin Avenue, Tadley, RG26 4ET
- Universal credit information
- United Response
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A guide to managing money and independent living written specially for people with learning difficulties
- Wessex Community Bank
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The local not-for-profit bank for Hampshire and IOW
Genuine local banking where profits are invested in your community. Your savings support local lending and ethical investment with real social impact.
97 Fratton Road, Portsmouth PO1 5AG
Call: 02392 827980 Monday to Friday 9.30am until 4.30pm
Drug and alcohol services
- Catch 22
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Offering support to deal with substance misuse for under 18s
Tel: 0800 599 9591 or 01256 369160
Address: The Square, Basing View, Basingstoke, Hants, RG21 4EB
- Inclusion Hampshire
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Call: 0300 124 0103 option 2
Address: Jacob’s House, Jacob’s Road, New Road, Basingstoke, Hampshire RG21 7PE
Domestic Violence Advice and Support
- Domestic Violence Outreach Service - SDAS
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Outreach service offering support to women and men experiencing and living with domestic violence
Tel: 0330 0165112 or text 07708 111897
Email: advice@stopdomesticabuse.uk.
- National Domestic Violence Helpline (24 hours)
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Tel: 0808 2000 247
Employment information
- PeoplePlus
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PeoplePlus (formally Action for Employment - A4E)
Tel: 0800 345666
- Job Centre Plus
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Tel: 03456 043719
Address: Crown Buildings, Winchester Road, Basingstoke, RG21 8ES
Health Services
- Basingstoke and North Hampshire Hospital
-
Tel: 01256 473202
Address: Aldermaston Road, Basingstoke, RG24 9NA.
- North Hampshire Access and Assessment Team
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Access to mental health services
Tel: 01256 316300
Address: Church Square Resource Centre, 49 Church Square, Basingstoke, RG21 7SN
- North Hampshire Community Treatment Team
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On-going mental health support services
Tel: 01256 316300
Address: Bridge Centre, New Road, Basingstoke, RG21 7PJ
- OT Direct
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First point of contact for Occupational Therapy and if you require advice about adaptations
Tel: 0300 555 1386
Email: OTDirect@hants.gov.uk
- Parklands Mental Health Hospital
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Tel: 01256 817718
Address: Parklands Hospital, Aldermaston Road, Basingstoke, RG24 9RH.
Legal services
- County Court
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Tel: 01256 318200
Address: The Court House, London Road, Basingstoke, RG21 4AB
- Civil Legal Advice (CLA)
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Get free and confidential legal advice in England and Wales if you’re eligible for legal aid.
Tel: 0345 345 4345
- Housing Ombudsman Service
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An independent service dealing with complaints against landlords and agents and other housing related disputes.
Tel: 0300 111 3000
- Shelter
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For free advice and guidance about housing or homelessness issues
Tel: 0808 800 4444
Finding accommodation
- Gumtree
-
Website providing details of rooms/properties to let
- Help to buy
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Information on shared ownership and affordable rent properties and help to buy schemes
Tel: 0800 4561188 (Customer Services)
Address: Radian Group Collins House, Bishopstoke Road, Eastleigh, Hampshire SO50 6AD
Email: info@helptobuyagent3.org.uk
- Homeswapper
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Web-based exchange service for social housing tenants
- May Place House
-
Contact Julian House
01256 322791
basingstoke-outreach@julianhouse.org.uk - Rightmove
-
Property search for rental and sale
- Sovereign Housing Association
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Tel: 01256 302302
Address: Saxon Court, Sarum Hill Basingstoke, RG21 8SR
- VIVID
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Tel: 01256 338800
Email: customer@vividhomes.co.uk
Address: 56 Kingsclere Road, Basingstoke, RG21 6XG
- Winchester Churches Night Shelter
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Tel: 01962 862050
Address: 20 Jewry Street, Winchester, SO23 8RZ
Email: admin@wcns.org.uk
- YMCA
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Self-contained accommodation for young people between the ages of 18-30
Tel: 01256 479696
Address: Eastrop Way, Basingstoke, Hampshire RG21 4QD, United Kingdom
- Zoopla
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Property and house prices website that provides information such as properties to rent, sold house prices and current value estimates
Support services
- Basingstoke Foodbank
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Tel: 07722 673645
Email: admin@basingstoke.foodbank.org.uk
Address: 63-64 Tempus Business Centre, Kingsclere Road, Houndmills, Basingstoke RG21 6XG
- Basingstoke Voluntary Action
-
Supports charitable organisations across Basingstoke and Deane as well as helping local residents find interesting volunteering opportunities
Tel: 01256 423816
Address: The Orchard, White Hart Lane, Basingstoke, RG21 4AF.
Email: contact@bvaction.org.uk
- Besom
-
Church led charity to assist those in need
Tel: 07541 123797
Email: besominbasingstoke@gmail.com
- Community Furniture Project - Basingstoke
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Provides low cost second hand furniture and other items
Tel: 01256 320700
Address: Units 11 & 12, Joule Road, Basingstoke, RG21 6XH
Email: enquiries@cfpbasingstoke.org
- Salvation Army
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Tel: 01256 328178
Email: basingstoke@salvationarmy.org.uk
Address: Basingstoke Corps, Wessex Close, Basingstoke RG21 3NP, United Kingdom
- St Michaels Hospice Furniture Store
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Tel: 01256 471191
Address: 7, 8 Onslow Close, Basingstoke RG24 8QL, United Kingdom
Support and advice for older people
- Age Concern Hampshire
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Offers a range of services including social clubs, computer learning and a friendly café
Tel: 01256 423874
Address: Age Concern, The Orchard, White Hart Lane, Basingstoke, RG21 4AF.
- Community Independence team
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Support, advice and guidance on a range of issues for older people beginning to experience difficulties with every day activities
Tel: 01256 362057
Other services
- Adult Services
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Tel: 0300 555 1386
Address: Vertex, Chineham Court, Lutyens Close, Basingstoke, RG24 8AG
- Children's Services
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Tel: 0300 555 1384
Address: Vertex, Chineham Court, Lutyens Close, Basingstoke, RG24 8AG
- Street Link
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A website that enables the public to alert local authorities in England about rough sleepers in their area)
Tel: 0300 500 0914