These organisations can provide you with advice and support to help you with your situation.
Guide to accessible shops, services and leisure venues for the disabled.
Phone: 01438 842 710
Email: hello@AccessAble.co.uk
A directory of services including those helping with digital inclusion and employment
Phone: 01256 845642
Email: partnerships@basingstoke.gov.uk
Address: Partnership Support Officer, Civic Offices, London Road, Basingstoke RG21 4AH
Free, impartial and confidential advice on a range of issues
Phone: 0808 2 78 78 29
Email: clerical@basingstoke.cabnet.org.uk
Address: The Discovery Centre, 19-20 Westminster House, Potters Walk, Town Centre (Festival Place), Basingstoke, RG21 7LS.
Provides advice to migrants and asylum seekers
Phone: 0800 141 2426
Advocacy gives a voice and support to people with learning disabilities, autism and Asperger’s Syndrome
Phone: 01256 423829 or 07824 696444
Email: hello@speakeasyadvocacy.org.uk
Address: The Orchard, White Hart Lane, Basingstoke RG21 4AF
Free impartial and confidential advice on a range of issues
Phone: 0808 2 78 79 87
Email: admin@tadleycab.cabnet.org.uk
Address: Franklin Avenue, Tadley, RG26 4ET
Budgeting loans can help pay for a range of items. Check to see if you are eligible.
Phone: 0300 200 3100
A free benefit calculator to help you work out what you're entitled to.
Free and impartial money and pension guidance that’s backed by government and recommends further trusted support if you need it.
Phone: 0800 138 7777
Free debt advice service for Basingstoke, supported by local churches
Phone: 01256 351026 or 07954040961
Email: moneylifelinebasingstoke@gmail.com
Address: Money Lifeline, The Sarum Hill Centre, Sarum Hill, Basingstoke, RG21 8SR
Free debt advice
Phone: 0800 808 4000
Free and confidential debt advice service
Phone: 0800 316 1833
Free and confidential debt advice service
Phone: 0800 138 1111
A useful benefit calculator
A guide to managing money and independent living written specially for people with learning difficulties.
Phone: 0208 016 5678
The local not-for-profit bank for Hampshire and IOW
Genuine local banking where profits are invested in your community. Your savings support local lending and ethical investment with real social impact.
Phone: 02392 827980 Monday to Friday 9.30am until 4.30pm
Email: talk@mywcb.org
Address: 97 Fratton Road, Portsmouth PO1 5AG
Mental health charity that provides affordable counselling, training and CPD in Basingstoke and the surrounding areas.
Phone: 01256 843125
Cruse Bereavement Care help people through one of the most painful times in life – with bereavement support, information and campaigning.
Phone: 0808 808 1677
A psychological therapy service
Phone: 023 8038 3920
Email: info@italk.org.uk
Visit italk website - Hampshire's NHS Talking Therapy Service
Someone to talk to for those in need
Phone: 116 123
Visit our local branch at 5 Essex Road, Basingstoke, RG21 7TA
Issues relating to alcohol
Phone: 0800 9177 650
Email: help@aamail.org
Offering support to deal with substance misuse for under 18s
Phone: 0800 599 9591
Email 247hants@catch-22.org.uk
Help with gambling
Phone: 0330 094 0322
Support for people affected by drugs and alcohol in Hampshire
Phone: 0300 124 0103 option 2
Address: Jacob’s House, Jacob’s Road, New Road, Basingstoke, Hampshire RG21 7PE
Support for people affected by drugs
Phone: 0300 999 1212
All domestic abuse advice and support services are on our domestic abuse and housing advice page
Information, advice, assessment and triage for victims, their children, perpetrators and professionals through an advice line delivered by Stop Domestic Abuse and the Hampton Trust. Support can include refuge (safe) accommodation, outreach, 1 to 1 support, support for children and young people and group work. Those who are concerned about their abusive or controlling behaviour can access a range of interventions to help people make changes.
Phone: 0330 0165112
Email: advice@stopdomesticabuse.uk
Support for people fleeing domestic abuse. Help to find refuge (safe) accommodation.
Phone: 0808 2000 247
Support for members of the Nepali community affected by domestic abuse who need additional support due to language and / or cultural barriers
Phone: 01252 333618
For male domestic abuse survivors
Phone: 0808 801 0327
Support for people experiencing domestic abuse
They help individuals that need support to find sustainable work.
Phone: 0800 917 9262
Email: hello@fedcapemployment.org
Phone: 03456 043719
Address: Crown Buildings, Winchester Road, Basingstoke, RG21 8ES
Phone: 0800 345666
Details Extra Care housing, sheltered (over 55's accommodation) and retirement housing
Website providing details of rooms/properties to let
Web-based exchange service for social housing tenants
Sign up to receive alerts and view available low cost home ownership properties advertised by Basingstoke and Deane Borough Council
Email: lcho@basingstoke.gov.uk
Mary Rose Court provides accommodation for single homeless people with support needs, including ex-offenders and people with mental health problems.
Referrals into this accommodation are required through housing services at Basingstoke and Deane Borough Council
Phone: 01256 472233
Address: Mary Rose Court, Attwood Close, Basingstoke, RG21 8ZY
Offers 20 rooms with 24 hour support for people who have been street homeless.
Referrals into this accommodation are required through housing services at Basingstoke and Deane Borough Council
Phone: 01256 840110
Address: May Place House, May Place, Basingstoke RG21 7NX
Contact Julian House for a referral on 01256 322791
Email: basingstoke-outreach@julianhouse.org.uk
Property search for finding private rented accommodation and properties for sale on the open market.
Sovereign Housing Association provide rented housing (social or private market rent) and shared ownership.
Phone: 0300 5000 926 - 8am until 6pm weekdays
Email: contact@sovereign.org.uk
Address: Sovereign House, Basing View, Basingstoke RG21 4FA
VIVID Housing Association provide rented housing (social or private market rent) and shared ownership.
Phone: 0800 652 0898 - 8.30am until 5pm Monday to Thursday and 8.30am to 4.30pm on Friday
Email: customer@vividhomes.co.uk
Address: 56 Kingsclere Road, Basingstoke, RG21 6XG
The Winchester Beacon is open 365 days a year and provides accommodation, food and vital support services to help break the cycle of homelessness and enable residents to rebuild their lives.
Phone: 01962 862050
Email: admin@winchesterbeacon.org.uk
Address: 20 Jewry Street, Winchester, SO23 8RZ
The YMCA provides accommodation for young, single people aged 18 to 30 who are in housing need and have no or very low support needs.
Phone: 01256 479696
Address: Eastrop Way, Basingstoke, Hampshire RG21 4QD
Property and house prices website that provides information such as properties to rent, sold house prices and current value estimates
Phone: 01256 473202
Address: Aldermaston Road, Basingstoke, RG24 9NA.
Ongoing mental health support services
Phone: 01256 316300
Address: New Road, Basingstoke, RG21 7PJ
Mental health support service
Phone: 0300 123 3393
Email: info@mind.org.uk
Access to mental health services
Phone: 01256 316300
Address: Church Square Resource Centre, 49 Church Square, Basingstoke, RG21 7SN
Ongoing mental health support services
Phone: 01256 316300
Address: Bridge Centre, New Road, Basingstoke, RG21 7PJ
First point of contact for Occupational Therapy and if you require advice about adaptations
Phone: 0300 555 1386
Email: OTDirect@hants.gov.uk
Phone: 01256 817718
Address: Parklands Hospital, Aldermaston Road, Basingstoke, RG24 9RH.
Safe Haven is an out-of-hours drop-in service in Basingstoke, offering help to those in self-defined crisis. It provides emotional and practical support to adults experiencing a mental health crisis – in a safe, calm, comfortable, compassionate and non-medicalised environment.
Open 6pm to 10pm
Phone: 0300 303 5772
Address: Andover Mind Wellbeing Centre, 3 Vyne Road, Basingstoke, RG21 5NL
Advocacy service for those with mental health issues
Phone: 023 8202 7810
View our Housing Association webpage for contact details of all social housing provides.
Get free and confidential legal advice in England and Wales if you’re eligible for legal aid.
Phone: 0345 345 4345
Phone: 01256 318200
Address: The Court House, London Road, Basingstoke, RG21 4AB
An independent service dealing with complaints against landlords and agents and other housing related disputes.
Phone: 0300 111 3000
For free advice and guidance about housing or homelessness issues.
Phone: 0808 800 4444
After the Military specialises in helping ex-military personnel build a bridge to the right career when life in the forces has come to an end.
Phone: 07517 675038
Financial, social and emotional care and support to all members of the British Armed Forces – past and present and their families.
Phone: 0808 802 8080
Help and support for people who serve and have previously served in the armed forces and their families.
Phone: 0800 260 6767
Address: SSAFA Forces Help Office, Blighmont TA Centre, Millbrook Road West, Southampton, SO15 0AJ
Veterans Gateway offers advice and support to people who have served in the armed forces and require advice, including on issues such as housing and homelessness.
The Veterans Gateway is an online service and telephone resource commissioned by the MoD and delivered by a consortium headed by The Royal British Legion. Within the Gateway a housing specialist service is in touch with veteran housing providers and has up-to-date information on any vacancies within the 4,000 plus housing units in the country specifically ring-fenced for veterans.
Phone: 0808 802 1212
Offers a range of services including social clubs, computer learning and a friendly café
Phone: 01256 423874
Address: Age Concern, The Orchard, White Hart Lane, Basingstoke, RG21 4AF.
Support, advice and guidance on a range of issues for older people beginning to experience difficulties with every day activities
Phone: 01256 362057
Phone: 0300 555 1386
Address: Vertex, Chineham Court, Lutyens Close, Basingstoke, RG24 8AG
Phone: 01256 682 900 - Monday 9am to 5pm (excluding bank holidays)
Email: scps.hampshire.ldu@justice.gov.uk
Address: St. Clements House, Alencon Link, Basingstoke, RG21 7SB
Phone: 0300 555 1384
Address: Vertex, Chineham Court, Lutyens Close, Basingstoke, RG24 8AG
Drop-in centre aimed at helping homeless and vulnerable people
Open Tuesdays and Thursdays 10am to 2pm, Fridays 10am to 12.30pm and Sunday 12pm to 3pm.
Phone: 01256 320877
Email: info@thecamrosecentre.org
Address: Glebe Hall, St Michael's Church, Church Square, Basingstoke, RG21 7QW
An outreach service helping to support rough sleepers to move off the streets and into accommodation.
Phone: 01256 322791
A website that enables the public to alert local authorities in England about rough sleepers in their area.
Phone: 0300 500 0914
If you can't afford to buy enough food, you may be able to get some short-term help from the food bank.
You will need a voucher to use a foodbank.
Phone: 07722 673645 or 07941 336464
Email: admin@basingstoke.foodbank.org.uk
Various addresses can be viewed on the Basingstoke Foodbank website
Help people with learning disabilities to lead better lives through leisure, social activities, and meaningful occupation.
Phone: 01256 423886
Supports charitable organisations across Basingstoke and Deane as well as helping local residents find interesting volunteering opportunities.
Phone: 01256 423816
Address: The Orchard, White Hart Lane, Basingstoke, RG21 4AF
Email: contact@bvaction.org.uk
Church led charity to assist those in need. They help with furniture and white goods, starter packs (crockery, cutlery, kettle), ladies’ pamper packs, baby bundles, decorating and gardening.
Phone: 07541 123797
Email: besominbasingstoke@gmail.com
Provides low cost second hand furniture and other items
Phone: 01256 320700
Address: Units 11 and 12, Joule Road, Basingstoke, RG21 6XH
Email: enquiries@cfpbasingstoke.org
Enham Trust is a disability charity based in Hampshire that supports disabled people to live, work and enjoy life to the full, as independently as possible.
Phone: 01264 345 800
Address: Enham Place, Enham Alamein, Andover, SP11 6JS
Phone: 01256 328178
Email: basingstoke@salvationarmy.org.uk
Address: Basingstoke Corps, Wessex Close, Basingstoke RG21 3NP, United Kingdom
Offers a wide range of pre-loved furniture for sale including sofas, beds, dining room tables and chairs and much more.
Phone: 01256 471191
Address: Unit 7 and 8 Onslow Close, Basingstoke RG24 8QL, United Kingdom
A non-profit charity who help and support families of all ages across Basingstoke and North Hampshire. They give support for Pregnancy Crisis, Post-Abortion, Miscarriage and Bereavement. They also provide support through their Dads’ Hub, Parents’ Groups, Clothing and Equipment help (including School Uniform and school supplies), Hope for Carers and Grandparents’ Groups as well as Social Signposting and Interagency Referrals.
They have a baby clothing and equipment service that aims to support mothers, fathers, couples or extended family who are struggling financially to provide for their baby with the necessary equipment or clothing.
Phone: 01256 460100
Email: enquires@the-safe.org.uk
Address: 18 Winchester Street, Basingstoke RG21 7DY
Spotlight provide free and low-cost activities for young people in Basingstoke, helping them increase confidence and self-esteem. They also provide emotional and practical support where needed.
Phone: 01256 242330
Email: admin@spotlightuk.org
A young people’s charity, supporting young people who are going through a hard time, including homelessness. They provide accommodation, personal development opportunities, and specialist support services to empower young people and prevent homelessness.
Phone: 01252 346100
Email: info@stepbystep.org.uk
YPI Counselling is a registered charity offering confidential counselling to young people aged 11-25 in the Basingstoke and Deane area.
Phone: 01256 423878
Address: YPI Counselling, The Orchard, White Hart Lane, Basingstoke RG21 4AF
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