Online payments

Using a highly secure link you can pay for the following services online at any time by using most of the major debit or credit cards. Payments made through this website are processed for the council by Capita Software Service.

The council service can be established from the document number and must be quoted when making a payment. Services are as follows:

  • Council tax (Eight digits, begins with 6)
  • Business Rates (Non-Domestic Rates NDR) (Eight digits, begins with 5)
  • Penalty charge notices (PCN - parking fines) (Ten digits, begins with either BG or PA)
  • Invoice (property and miscellaneous debtors) (Eight digits, begins with 84)
  • Housing benefit overpayments (Eight digits, begins with 7)
  • Community Infrastructure Levy (CIL) (Twelve digits, begins with C)

You can also pay for the following services where invoices are not produced:

  • Other miscellaneous payments, including:
    • various permits
    • licences
    • tree work
    • fixed penalty notices (FPN)
    • penalty notices for disorder (PND)
    • various courses
    • cemetery services
    • allotments – new lets and key deposit only
    • building control

Online Payments (Capita Software Services website)

To pay for a planning application or enquiry please use our planning payments form.

If you would like to make a payment by an alternative method, please take a look at our make a payment page.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    RG21 4AH
  • Opening hours
    Monday to Friday
    8.30am to 4.30pm