If you are homeless or think you will become homeless contact us as soon as possible by:
Find out how to approach us for housing advice and how we can support you.
Please be aware there is high demand for housing in the borough.
StreetLink is a website that enables you to alert us about people sleeping rough in this borough. This service helps you to act when you see someone sleeping rough and is the first step someone can take to ensure rough sleepers are connected to the local services and support available to them.
Rough sleepers in Basingstoke and Deane can access emergency accommodation and support during periods of severe weather through our severe weather emergency protocol.
When this has been activated or deactivated we will notify relevant partner agencies.
If you are sleeping rough or an individual approaches you stating they are rough sleeping, please contact either:
Below is a list of organisations and services that are available to people who are homeless. For a full list of services visit our Housing advice organisation webpage
An outreach service helping to support rough sleepers to move off the streets and into accommodation.
Phone: 01256 322791
Email: basingstoke-outreach@julianhouse.org.uk
Provides short-term relief in the form of food, shelter, clothing, washing facilities and guidance.
Open Tuesdays and Thursdays 10am to 2pm, Fridays 10am to 12.30pm and Sunday 12 noon to 3pm
Phone: 01256 320877
Email: info@thecamrosecentre.org
Address: Glebe Hall, St Michael's Church, Church Square, Basingstoke RG21 7QW
Mary Rose Court provides accommodation for single homeless people with support needs, including ex-offenders and people with mental health problems.
Phone: 01256 472233
Address: Mary Rose Court, Attwood Close, Basingstoke, RG21 8ZY
The YMCA provides accommodation for young, single people aged 18 to 30 who are in housing need and have no or very low support needs.
Phone: 01256 479696
Address: Eastrop Way, Basingstoke, RG21 4QD
Citizens Advice operates nationally and provides free and confidential advice on a wide range of topics, including housing.
Citizens Advice Basingstoke
Phone: 0808 278 7829
Citizens Advice Basingstoke (cabasingstoke.org.uk)
Citizens Advice Tadley
Phone: 0808 278 7987
Support for people fleeing domestic abuse. Help to find refuge (safe) accommodation.
Phone: 0808 2000 247
Refugee Action can provide advice to migrants and asylum seekers.
Phone: 0800 141 2426
For free advice and guidance about housing or homelessness issues.
Phone: 0808 800 4444
Veterans Gateway offers advice and support to people who have served in the armed forces and require advice, including on issues such as housing and homelessness.
It is an online service and telephone resource commissioned by the MoD and delivered by a consortium headed by The Royal British Legion. Within the Gateway a housing specialist service is in touch with veteran housing providers and has up-to-date information on any vacancies within the 4,000 plus housing units in the country specifically ring-fenced for veterans.
Phone: 0808 802 1212
If you are homeless or threatened with homelessness please email the Homelessness Prevention Team
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