We want to create sustainable successful tenancies. It's better for you and your tenant.
We are part of a greater team who can provide support should anything not run smoothly.
The council's Prevention and support team will look at:
We have access to support teams who will work with tenants on a variety of issues. This includes financial issues or needing more support in general.
If you notice that your tenant is struggling, not responding or not paying please get in touch with us straight away. The quicker we sort problems the better it is for everyone.
A managed payments to landlords can be made when a claimant:
Apply for direct rent payments (Universal Credit) - you will need the tenant’s date of birth, you will have this if you did a right to rent check.
If you need any support with health matters, visit our Environmental health webpage
If you need some advice about privately renting email the Private Rent team
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