When are my bins collected?

During the cold weather, we will attempt to empty your bins and bags. If we don't manage to get to you on your collection day, please leave your bins/bags out and we will collect as soon as possible.

Updates will be posted on our bin collection service updates webpage.

To provide you with your collection dates we first need to know where you live. Different properties on the same street may fall under different rounds, so it is essential that you select your own property and not that of a neighbour. Please search for and select your address below.

Enter a postcode, street name or house name etc.

Viewing on a mobile device - click on arrow to view address picker

When you have searched for your address to see when your collection day is you will also see a link to a calendar that you can download.

Missed bin collection

Before reporting a missed bin collection:

If you still feel your bin was missed, please complete the online form.

Contact us

  • Contact us online
  • 01256 844844
  • Civic Offices
    London Road
    Basingstoke
    RG21 4AH
  • Opening hours
    Monday to Thursday
    8.30am to 5pm
    Fridays
    8.30am to 4.30pm