Overview of Council Plan
The Council Plan sets out the overall priorities we want to achieve for our residents, our businesses and our borough and guides what we do.
It doesn’t include everything we do but it outlines the activities and actions that we will most focus on. It sets out what we will prioritise as a council for our borough over the next four years.
The Council Plan for 2023 to 2027 will focus on these three priorities:
- a place where people can live happily
- a borough where the environment can flourish
- a council that provides good quality services for our residents
This is a key document for the council and the plan will be delivered through the council’s budget for 2023 to 2027.
The latest residents’ survey, giving a snapshot of how people feel about the area, records a 93% satisfaction level with the borough.
We used feedback from this survey and engagement with our communities, businesses and partners on what makes a real difference to focus our priorities and our action plan for the next four years.
In the survey, 75% said the council was well run and 59% agreed that the council provides good value for money. This is higher than the South East average and national averages but we are committed to continually look for areas where we can improve what we do to increase customer satisfaction.